Team Training Lead

Fulenwider Group; Canton (NC); On-site; USD 28,000 - 36,000; Full time

Job summary

KFC Canton is seeking a Team Trainer to support crew members across cashier, drive-thru, and other roles. You will be the go-to person on shift, resolving issues, coaching new staff, and helping the team deliver friendly, accurate guest service.

As a Team Trainer, you will lead training sessions, oversee teammates when the manager is away, and help maintain food safety, quality, and standards from prep to service, contributing to a smooth, positive guest experience.

Qualifications

• Experience training new employees and coaching.
• Ability to lead and supervise team during shift.
• Commitment to friendly guest service and teamwork.
• Knowledge of food safety and quality standards.

Responsibilities

• Cross-train current employees and coach on new products and procedures.
• Oversee team when the manager is not present.
• Ensure customer satisfaction and high service quality.
• Lead and grow the team through effective guidance.
• Coordinate pre-shift huddles and meetings.
• Assist with scheduling and cost controls.
• Monitor productivity and prepare routine reports.
• Maintain proper aisle and dining room setup.
• Ensure food safety and accuracy of orders.

Skills

Team leadership

Training

Customer service

Communication

Job description

KFC Canton is seeking a Team Trainer to support crew members across cashier, drive-thru, and other roles. You will be the go-to person on shift, resolving issues, coaching new staff, and helping the team deliver friendly, accurate guest service.

As a Team Trainer, you will lead training sessions, oversee teammates when the manager is away, and help maintain food safety, quality, and standards from prep to service, contributing to a smooth, positive guest experience.