Team Trainer

Fulenwider Group; Wilkesboro (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Fulenwider Group at Taco Bell Wilkesboro, NC is seeking a Team Trainer to support crew members and lead training during shifts. You will be the go-to person for resolving issues, coaching peers, and ensuring guest satisfaction in a fast-paced restaurant environment.

The role emphasizes training, oversight when the manager is absent, and maintaining high standards of service and food quality on a daily basis.

Qualifications

• Training:Cross-training current employees, leading new product or procedure training, and coaching.
• Oversight:Overseeing team members when the manager is not present.
• Customer satisfaction:Ensuring customer satisfaction.
• Leadership:Guiding and growing the team.
• Standards:Working with fellow team members to ensure standards are met and consistent

Responsibilities

• Pre-shift huddles or meetings
• Scheduling
• Food cost and cost controls
• Productivity reports
• Functional aisle and dining room set ups
• Ensuring food safety, quality, and accuracy of orders

Skills

Team leadership

Customer service

Train others

Conflict resolution

Job description

Job Details

Job Location: Taco Bell 110 Two Rivers Dr., Wilkesboro, NC 28697 | 37528 - Wilkesboro, NC 28697

As aTeam Trainer, you will work in a crew position, such as cashier, drive-thru, or other position, but will be responsible for training new employees. You'll be the go-to person during the shift - the first in line to resolve issues and lend a helping hand where needed.

Team Trainers are motivated, team-oriented, friendly, dependable, and strive to provide excellent guest service.

Responsibilities include:

• Training:Cross-training current employees, leading new product or procedure training, and coaching
• Oversight:Overseeing team members when the manager is not present
• Customer satisfaction:Ensuring customer satisfaction.
• Leadership:Guiding and growing the team.
• Standards:Working with fellow team members to ensure standards are met and consistent

Other responsibilities include:

• Pre-shift huddles or meetings
• Scheduling
• Food cost and cost controls
• Productivity reports
• Functional aisle and dining room set ups
• Ensuring food safety, quality, and accuracy of orders