Team Trainer

Fulenwider Group; Hickory (NC); On-site; USD 32,000 - 48,000; Full time

Job summary

Taco Bell in Hickory, NC is seeking a Team Trainer to lead training and support crew members across front‑of‑house roles.

You will train new employees, oversee teammates when the manager is absent, and help maintain guest service standards while ensuring food safety and quality. This role emphasizes coaching and building a collaborative team culture on shift.

Qualifications

• Experience in training or coaching of crew members.
• Ability to lead and develop a front-line team.
• Strong guest service mindset and teamwork.

Responsibilities

• Training: Cross‑training current employees, leading new product or procedure training, and coaching
• Oversight: Overseeing team members when the manager is not present
• Customer satisfaction: Ensuring customer satisfaction.
• Leadership: Guiding and growing the team.
• Standards: Working with fellow team members to ensure standards are met and consistent
• Pre‑shift huddles or meetings
• Scheduling
• Food cost and cost controls
• Productivity reports
• Functional aisle and dining room set ups
• Ensuring food safety, quality, and accuracy of orders

Skills

Team training

Leadership

Customer service

Coaching

Communication

Job description

Job Details

Job Location: Taco Bell 2451 Springs Rd NE, Hickory, NC 28601 | 31111 - Hickory, NC 28601

As a Team Trainer, you will work in a crew position, such as cashier, drive‑thru, or other position, but will be responsible for training new employees. You'll be the go‑to person during the shift – the first in line to resolve issues and lend a helping hand where needed.

Team Trainers are motivated, team‑oriented, friendly, dependable, and strive to provide excellent guest service.

Responsibilities

• Training: Cross‑training current employees, leading new product or procedure training, and coaching
• Oversight: Overseeing team members when the manager is not present
• Customer satisfaction: Ensuring customer satisfaction.
• Leadership: Guiding and growing the team.
• Standards: Working with fellow team members to ensure standards are met and consistent

Other responsibilities

• Pre‑shift huddles or meetings
• Scheduling
• Food cost and cost controls
• Productivity reports
• Functional aisle and dining room set ups
• Ensuring food safety, quality, and accuracy of orders