Team Trainer

Fulenwider Group; Shouns, Mountain City (TN, TN); On-site; USD 36,000 - 48,000; Full time

Job summary

Fulenwider Group is seeking a Team Trainer for KFC in Mountain City, TN. You will be the go‑to person on shift, handling training for new hires and guiding the team to deliver excellent guest service.

This role involves cross‑training staff, coaching on product procedures, and ensuring daily operations run smoothly. You will oversee team members in the manager's absence, help with scheduling and cost controls, and strive to maintain food safety, quality, and accurate orders while fostering a

Qualifications

• Experience training or coaching others.
• Strong communication and interpersonal skills.
• Ability to guide a team during shifts and resolve issues.

Responsibilities

• Cross-train current employees and coach new products or procedures.
• Oversee team members when the manager is not present.
• Ensure customer satisfaction through responsive service.
• Lead and develop the team to meet standards and goals.
• Collaborate with team to maintain consistent standards.

Skills

Training

Team leadership

Customer service

Job description

Job Details

Job Location: KFC 485 South Shady St., Mountain City, TN 37683

As a Team Trainer, you will work in a crew position, such as cashier, drive‑thru, or other position, but will be responsible for training new employees. You'll be the go-to person during the shift – the first in line to resolve issues and lend a helping hand where needed.

Team Trainers are motivated, team‑oriented, friendly, dependable, and strive to provide excellent guest service.

Responsibilities

• Training: Cross‑training current employees, leading new product or procedure training, and coaching
• Oversight: Overseeing team members when the manager is not present
• Customer satisfaction: Ensuring customer satisfaction
• Leadership: Guiding and growing the team
• Standards: Working with fellow team members to ensure standards are met and consistent

Other responsibilities

• Pre‑shift huddles or meetings
• Scheduling
• Food cost and cost controls
• Productivity reports
• Functional aisle and dining room set ups
• Ensuring food safety, quality, and accuracy of orders