Team Trainer

Fulenwider Group; Elizabethton (TN); On-site; USD 28,000 - 36,000; Full time

Job summary

Fulenwider Group is hiring a Team Trainer at the KFC location in Elizabethton, TN. This role involves training crew members across positions, serving as the on-shift go-to person for issue resolution and performance coaching.

The Team Trainer will focus on cross-training, supervising when the manager is away, and ensuring guest satisfaction while maintaining food safety and quality standards.

Qualifications

• Experience training new employees.
• Ability to coach and cross-train staff.
• Experience supervising team when manager is absent.
• Commitment to guest service.
• Knowledge of food safety best practices.

Responsibilities

• Train and cross-train team members on products and procedures.
• Coach and develop newer employees.
• Oversee operations when the manager isn’t present.
• Strive for high customer satisfaction and service quality.
• Lead by example to meet standards and drive team growth.
• Coordinate pre-shift huddles and team communication.
• Assist with scheduling and productivity reporting.
• Support food cost control and accurate order preparation.

Skills

Team training

Customer service

Leadership

Cross-training

Job description

Job Location: KFC 207 Broad St., Elizabethton, TN 37643 | E320138 – Elizabethton, TN 37643

As a Team Trainer, you will work in a crew position, such as cashier, drive‑thru, or other position, but will be responsible for training new employees. You'll be the go‑to person during the shift – the first in line to resolve issues and lend a helping hand where needed.

Team Trainers are motivated, team-oriented, friendly, dependable, and strive to provide excellent guest service.

Responsibilities

• Training: Cross‑training current employees, leading new product or procedure training, and coaching.
• Oversight: Overseeing team members when the manager is not present.
• Customer satisfaction: Ensuring customer satisfaction.
• Leadership: Guiding and growing the team.
• Standards: Working with fellow team members to ensure standards are met and consistent.

Other responsibilities

• Pre‑shift huddles or meetings.
• Scheduling.
• Food cost and cost controls.
• Productivity reports.
• Functional aisle and dining room set ups.
• Ensuring food safety, quality, and accuracy of orders.