Team Trainer

Fulenwider Group; Rock Hill (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

Rock Hill, SC Taco Bell is seeking a Team Trainer to guide crew members during shifts, including cashier, drive-thru, or other roles, and train new hires. You will be the go-to person on the floor, resolving issues and coaching the team for excellent guest service.

Responsibilities include cross-training, oversight when the manager is away, and maintaining standards to ensure customer satisfaction. This role emphasizes leadership and team growth through proactive training.

Qualifications

• Cross-training current employees, leading new product or procedure training, and coaching.
• Overseeing team members when the manager is not present.
• Ensuring customer satisfaction through friendly, accurate service.

Responsibilities

• Training: Cross-training current employees, leading new product or procedure training, and coaching.
• Oversight: Overseeing team members when the manager is not present.
• Customer satisfaction: Ensuring customer satisfaction.
• Leadership: Guiding and growing the team.
• Standards: Working with fellow team members to ensure standards are met and consistent.
• Pre-shift huddles or meetings
• Scheduling
• Food cost and cost controls
• Productivity reports
• Functional aisle and dining room set ups
• Ensuring food safety, quality, and accuracy of orders

Skills

Training

Leadership

Customer service

Teamwork

Communication

Job description

Job Details Job Location: Taco Bell 1771 Heckle Blvd., Rock Hill, SC 29732 | 16435 - Rock Hill, SC 29732

As a Team Trainer, you will work in a crew position, such as cashier, drive-thru, or other position, but will be responsible for training new employees. You'll be the go-to person during the shift - the first in line to resolve issues and lend a helping hand where needed.

Team Trainers are motivated, team-oriented, friendly, dependable, and strive to provide excellent guest service.

Responsibilities include:

• Training: Cross-training current employees, leading new product or procedure training, and coaching


• Oversight: Overseeing team members when the manager is not present


• Customer satisfaction: Ensuring customer satisfaction.


• Leadership: Guiding and growing the team.


• Standards: Working with fellow team members to ensure standards are met and consistent

Other responsibilities include:

• Pre-shift huddles or meetings


• Scheduling


• Food cost and cost controls


• Productivity reports


• Functional aisle and dining room set ups


• Ensuring food safety, quality, and accuracy of orders