Team Trainer

Fulenwider Group; Murphy (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Fulenwider Group's KFC location in Murphy, NC is seeking a Team Trainer who will work in a crew role (cashier, drive-thru, etc.) and serve as the frontline trainer for new employees. You'll be the go-to person during the shift – the first in line to resolve issues and lend a helping hand where needed.

As a Team Trainer, you will cross-train staff, coach during shifts, oversee teammates when the manager is away, and strive to deliver excellent guest service while upholding quality and safety

Qualifications

• Experience coaching or training staff.
• Strong communication and people skills.
• Commitment to food safety and quality standards.

Responsibilities

• Training: cross-training current employees and coaching.
• Oversight: lead team when manager is away and ensure standards.
• Customer satisfaction: maintain high guest service levels.
• Leadership: guide and develop team members.
• Standards: uphold quality and procedural standards.

Skills

Customer service

Training

Leadership

Job description

Job Details: Job Location: KFC 1321 Andrews Rd., Murphy, NC 28906 | E320046 - Murphy, NC 28906

As a Team Trainer, you will work in a crew position, such as cashier, drive‑thru, or other position, but will be responsible for training new employees. You'll be the go‑to person during the shift – the first in line to resolve issues and lend a helping hand where needed.

Team Trainers are motivated, team‑oriented, friendly, dependable, and strive to provide excellent guest service.

Responsibilities

• Training: Cross‑training current employees, leading new product or procedure training, and coaching
• Oversight: Overseeing team members when the manager is not present
• Customer satisfaction: Ensuring customer satisfaction
• Leadership: Guiding and growing the team
• Standards: Working with fellow team members to ensure standards are met and consistent

Other responsibilities

• Pre‑shift huddles or meetings
• Scheduling
• Food cost and cost controls
• Productivity reports
• Functional aisle and dining room set ups
• Ensuring food safety, quality, and accuracy of orders

Qualifications

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