Team Trainer

Fulenwider Group; Lincolnton (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

The Fulenwider Group is hiring a Team Trainer for its location in Lincolnton, NC. As a Team Trainer, you'll work in various crew positions and be responsible for training new employees while providing excellent guest service.

Your role will include overseeing team members, ensuring customer satisfaction, and maintaining standards during shifts. Ideal candidates are motivated, team-oriented, and ready to support their co-workers. Join us to lead the team!

Qualifications

• Motivated and team-oriented with a friendly personality.
• Dependable and strives to provide excellent guest service.

Responsibilities

• Train current employees and coach new products or procedures.
• Oversee team members when the manager is not present.
• Ensure customer satisfaction.
• Guide and grow the team.
• Work with team to meet standards.

Job description

Job DetailsJob Location: KFC 1916 East Main St., Lincolnton, NC 28092 | E320049 - Lincolnton, NC 28092

As a Team Trainer, you will work in a crew position, such as cashier, drive‑thru, or other position, but will be responsible for training new employees. You'll be the go-to person during the shift - the first in line to resolve issues and lend a helping hand where needed.

Team Trainers are motivated, team‑oriented, friendly, dependable, and strive to provide excellent guest service.

Responsibilities

• Training: Cross‑training current employees, leading new product or procedure training, and coaching.
• Oversight: Overseeing team members when the manager is not present.
• Customer satisfaction: Ensuring customer satisfaction.
• Leadership: Guiding and growing the team.
• Standards: Working with fellow team members to ensure standards are met and consistent.

Other Responsibilities

• Pre‑shift huddles or meetings.
• Scheduling.
• Food cost and cost controls.
• Productivity reports.
• Functional aisle and dining room set ups.
• Ensuring food safety, quality, and accuracy of orders.

Qualifications