Team Trainer

Fulenwider Group; Franklin (VA); On-site; USD 17,000 - 25,000; Full time

Job summary

KFC in Franklin, NC is hiring a Team Trainer to guide crew members in cashier, drive-thru, or other positions, while training new employees and resolving issues on shift.

You will be the go-to person for the shift, helping the team stay on pace, coach on new products, and ensure consistent service quality. The role emphasizes leadership, guest satisfaction, and maintaining standards to deliver a great dining experience.

Responsibilities

• Training: Cross-training current employees, leading new product or procedure training, and coaching
• Oversight: Overseeing team members when the manager is not present
• Customer satisfaction: Ensuring customer satisfaction.
• Leadership: Guiding and growing the team.
• Standards: Working with fellow team members to ensure standards are met and consistent
• Pre-shift huddles or meetings
• Scheduling
• Food cost and cost controls
• Productivity reports
• Functional aisle and dining room set ups
• Ensuring food safety, quality, and accuracy of orders

Job description

Job Details

Job Location: KFC 20 Holly Springs Plaza, Franklin, NC 28734 | E320019 - Franklin, NC 28734

As a Team Trainer, you will work in a crew position, such as cashier, drive‑thru, or other position, but will be responsible for training new employees. You'll be the go‑to person during the shift - the first in line to resolve issues and lend a helping hand where needed.

Team Trainers are motivated, team‑oriented, friendly, dependable, and strive to provide excellent guest service.

Responsibilities

• Training: Cross‑training current employees, leading new product or procedure training, and coaching
• Oversight: Overseeing team members when the manager is not present
• Customer satisfaction: Ensuring customer satisfaction.
• Leadership: Guiding and growing the team.
• Standards: Working with fellow team members to ensure standards are met and consistent

Other responsibilities

• Pre‑shift huddles or meetings
• Scheduling
• Food cost and cost controls
• Productivity reports
• Functional aisle and dining room set ups
• Ensuring food safety, quality, and accuracy of orders

Qualifications

None listed.