Team Support Leader: People & Operational Excellence

Orrick Herrington & Suttcliffe; New York (NY); On-site; USD 142,000 - 180,000; Full time

Benefits offered by this job

Comprehensive health benefits

Flexible Time Off program

401K program

Job summary

Orrick Herrington & Sutcliffe is seeking a Team Support Manager based in New York, leading the Financial Times-award-winning legal support organization. This hands-on role requires proven people management skills in a complex, high-expectation environment.

The ideal candidate will manage diverse teams, driving performance, resolving challenges, and modernizing legal support services. Excellent judgment, communication, and a commitment to operational excellence are essential for success in this pivotal role.

Qualifications

• 3+ years of direct experience managing teams in a complex, high-expectation environment.
• Demonstrated success handling difficult people issues and organizational change.
• Strong operational background required.

Responsibilities

• Directly manage and develop professional support staff.
• Own day-to-day operational execution for assigned teams.
• Lead teams through ongoing changes to roles, workflows, tools, and expectations.

Skills

People management

Operational execution

Emotional intelligence

Performance management

Change management

Education

Bachelor's degree (Master's preferred)

Tools

ServiceNow

Job description

Orrick Herrington & Sutcliffe is seeking a Team Support Manager based in New York, leading the Financial Times-award-winning legal support organization. This hands-on role requires proven people management skills in a complex, high-expectation environment.

The ideal candidate will manage diverse teams, driving performance, resolving challenges, and modernizing legal support services. Excellent judgment, communication, and a commitment to operational excellence are essential for success in this pivotal role.