Team Support Leader: People & Operational Excellence

Orrick Herrington & Suttcliffe; Boston (MA); On-site; USD 119,000 - 175,000; Full time

Benefits offered by this job

Comprehensive health benefits

Flexible Time Off program

401K program

Job summary

Orrick Herrington & Suttcliffe is seeking a Team Support Manager based in Boston. This leadership role involves managing teams, ensuring operational excellence, and navigating complex people issues within a professional services environment.

The ideal candidate will have significant experience in people management and a strong background in operational execution, particularly in high-expectation environments. This position not only focuses on team leadership but also requires excellent judgment and emotional intelligence to drive change effectively.

Qualifications

• 3+ years of direct experience managing teams in a complex environment.
• Demonstrated success handling difficult people issues and organizational change.
• Comfort using data and metrics for performance management.

Responsibilities

• Manage and develop professional support staff, focusing on performance and accountability.
• Oversee operational execution for assigned teams to ensure quality service delivery.
• Lead teams through ongoing changes to workflows and processes.

Skills

People management

Operational execution

Emotional intelligence

Change management

Data analysis

Education

Bachelor's degree or equivalent experience

Master's degree preferred

Job description

Orrick Herrington & Suttcliffe is seeking a Team Support Manager based in Boston. This leadership role involves managing teams, ensuring operational excellence, and navigating complex people issues within a professional services environment.

The ideal candidate will have significant experience in people management and a strong background in operational execution, particularly in high-expectation environments. This position not only focuses on team leadership but also requires excellent judgment and emotional intelligence to drive change effectively.