A leading firm in the legal sector in New York is seeking a Practice Support Manager to enhance operational workflows and support talent development. The role involves strategic collaboration with business leaders, overseeing timekeepers’ capacity, and organizing training programs. A Bachelor’s degree is required, preferably in Legal Studies or Business Administration. The position offers an opportunity to drive client service innovation and contribute to performance metrics.
Qualifications
Bachelor’s Degree or equivalent work experience required.
Degrees in Legal Studies, Business Administration, or a related field are highly preferred.
Responsibilities
Work closely with Global Business Leaders and Practice Group Leaders.
Facilitate the growth and development of non-partner timekeepers.
Oversee the efficient management of timekeepers’ capacity.
Organize and lead training programs related to IT and Business Development.
Provide monthly performance reports and pricing strategies.
Work with HR and Office Administrators on employee relations.
Skills
Strategic collaboration
Talent development
Operational oversight
Training coordination
Employee relations
Education
Bachelor’s Degree or equivalent work experience
Degrees in Legal Studies, Business Administration, or related field
Job description
Position: Practice Support Manager, (M&A)
Location: Midtown, NY
Overview
The Practice Support Manager will be able to utilize their skills in the following areas:
Strategic Collaboration
Work closely with Global Business Leaders and Practice Group Leaders to develop and implement procedures that align with business unit goals and Firm initiatives.
Talent Development
Facilitate the growth and development of non-partner timekeepers, ensuring equal work opportunities and coordinating talent management efforts.
Operational Oversight
Oversee the efficient management of timekeepers’ capacity, support staff functions, and normalized processes across offices to maintain strategic initiatives and business plans.
Training Coordination
Organize and lead training programs related to IT, Business Development, and interpersonal skills to ensure continuous professional development.
Coordinate with various departments to develop and implement competitive strategies to drive client service methods through innovation and efficiency by utilizing new technologies, processes, and industry standards.
Performance Metrics
Provide monthly performance reports and collaborate on pricing strategies to maintain a competitive edge and enhance our overall client service.
Employee Relations
Work with Human Resources and Office Administrators to handle employee relations situations, disciplinary actions, and performance evaluations.
Education
Bachelor’s Degree or equivalent work experience required.
Degrees in Legal Studies, Business Administration, or a related field are highly preferred.