Team Member Relations Manager

Aliante Casino + Hotel + Spa; Michigan City (IN); On-site; USD 49,000 - 59,000; Full time

Job summary

Aliante Casino + Hotel + Spa in the United States seeks a Director of Team Member Relations to lead the program, maintain open channels with Team Members, and ensure consistent application of company policies across the property.

The role involves counseling staff and management, investigating disputes, administering the Employee Disciplinary Review Committee, protecting confidentiality, and reporting on morale to the Human Resources Director.

Qualifications

• 3–5 years HR experience with focus on Team Member relations.
• Strong leadership and business understanding of HR impact on performance.
• Extensive knowledge in HR compliance, Team Member relations, culture and communications.
• Exceptional negotiation/mediation skills
• Excellent verbal and written communication skills.

Responsibilities

• Establishes and maintains effective communication channels with Team Members.
• Counsels and advises Team Members and management to resolve work-related disputes.
• Assists management regarding discipline and termination related matters.
• Ensures consistent application of policies and procedures for disciplinary matters.
• Maintains confidentiality and coordinates referrals for employee assistance programs.
• Develops Team Member relations and communication programs and recognition activities.
• Spends 25–50% of time in direct interaction with Team Members.
• Provides reports to the Human Resources Director on Team Member-related issues/morale.

Skills

HR experience

Leadership

HR compliance

Negotiation

Communication

Job description

Job Description

Directs the Team Member relations function. Establishes and maintains open communication channels with Team Members, develops Team Member relations programs and ensures consistent application of company policies and procedures. Assists with the administration of the EDRICK Team Member review process.

• Establishes and maintains effective communication channels with Team Members.
• Counsels and advises Team Members and management to resolve work-related disputes. May investigate and audit personnel to determine validity and scope of an employee-related work issue.
• As assigned by the Human Resources Director; advises management team regarding discipline and termination related matters.
• Ensures consistent application of policies and procedures regarding disciplinary matters and recommends changes to policies and/or procedures as appropriate.
• Serves as the Team Member advocate and may be required to bring issues to the attention of the Human Resources Director and/or senior property management, as appropriate.
• Administers the Employee Disciplinary Review Committee program; investigates, assists and represents the Team Member during the review.
• Maintains a high degree of confidentiality.
• May coordinate and provide referrals for employee assistance programs.
• Develops and implements Team Member relations and communication programs, Team Member activities and Team Member recognition programs.
• Spends approximately 25% to 50% of time “in direct interaction with Team Members.
• Provides the Human Resources Director with weekly and monthly reports of Team Member-related issues/moral, based on observations and communication with Team Members.

Qualifications

• 3–5 Years HR experience with focus on Team Member relations.
• Solid leadership skills and business understanding of human resources impact on bottom line performance.
• Extensive knowledge in HR legal compliance, Team Member Relations, culture and communications.
• Exceptional negotiation/mediation skills
• Excellent verbal and written communication skills.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Compensation

$54,000-$54,000 per year