Team Member, Petsense

Petsense by Tractor Supply; Raleigh (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

Petsense by Tractor Supply is seeking a Team Member in Raleigh, NC, dedicated to providing legendary customer service in a lively retail setting. You will interact with customers, support selling initiatives, and maintain the store, all while ensuring the safety and care of live animals. This role is ideal for individuals looking to gain experience in retail, with flexible schedules and a comprehensive benefits package offered.

Benefits

Medical, dental, vision insurance

Paid parental leave

Tuition reimbursement

Family planning resources

Qualifications

• No experience required; retail or pet/live animal knowledge preferred.
• Ability to read, write, and count accurately is essential.

Responsibilities

• Interact with customers and support selling initiatives.
• Operate cash registers and perform merchandise recovery tasks.
• Ensure safety and care of live animals in-store.

Skills

Communication

Problem Solving

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

Join to apply for the Team Member, Petsense role at Petsense by Tractor Supply.

Overall Job Summary

This position is responsible for interacting with customers and team members, supporting selling initiatives, and performing assigned tasks while providing legendary customer service.

Essential Duties and Responsibilities

As a Team Member, it is essential that you be available, flexible, adaptable, and service-oriented. You must be able to fulfill the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts, including varied hours, days, nights, weekends, and overtime as needed.
• Support selling initiatives (TEAM):
• Thank the customer
• Engage with the customer and/or pet
• Advise on products or services
• Make the experience memorable
• Perform duties such as operating cash registers, merchandise recovery, participating in freight processing, completing plan-o-gram procedures, assembling merchandise, performing janitorial duties, executing price changes, assisting with loading purchases, ensuring the safety and care of live animals, and completing related documentation.

Additional duties may be assigned as needed.

Qualifications

• No experience required; retail or pet/live animal knowledge is preferred.
• High school diploma or equivalent is preferred but not required. Ability to read, write, and count accurately is essential.

Knowledge, Skills, and Abilities

• Pet/live animal knowledge is strongly preferred.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Strong interpersonal skills and ethical issue resolution with minimal conflict.

Working Conditions

• Generally indoor environment with moderate noise.
• Work shifts typically no less than 4 hours, possibly exceeding 8 hours.
• Promote safety and adhere to safety guidelines.

Physical Requirements

• This is a non-sedentary position requiring physical stamina.
• Ability to move quickly and safely throughout the store and outdoor areas.
• Ability to lift or reach merchandise overhead and move items weighing up to 50 pounds.
• Frequent standing, kneeling, twisting, crouching, and climbing ladders.
• Ability to operate store equipment and complete documentation accurately.

Disclaimer

This overview is not exhaustive. All duties should be performed as assigned by a supervisor.

Company Benefits

We offer a comprehensive benefits package including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Eligibility varies by role and individual plan requirements.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Retail

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