Team Member, Petsense

Tractor Supply Company; Roxboro (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a leading company as a Team Member where you will interact with customers, support selling initiatives, and perform various tasks while providing exceptional service. This role offers flexible hours and the opportunity to work in a dynamic environment, ensuring customer satisfaction and contributing to the team's success. Comprehensive benefits are available, making it a rewarding career choice.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Parental Leave

Tuition Reimbursement

Family Planning Resources

Qualifications

• No experience required; retail experience preferred.
• Ability to read, write, and count accurately is necessary.

Responsibilities

• Interact with customers and team members, providing legendary customer service.
• Operate cash register and assist customers with loading purchases.
• Maintain regular attendance and work varied shifts.

Skills

Communication

Problem Solving

Interpersonal Skills

Education

High School Diploma

Tools

Basic Computer Skills

Job description

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This position is responsible for interacting with customers and team members, supporting selling initiatives, and performing assigned tasks while providing legendary customer service.

Essential Duties and Responsibilities (Min 5%)

As a Team Member, it is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:

1. Maintain regular and predictable attendance.
2. Work scheduled shifts and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.
3. Support selling initiatives (TEAM):
   • Thank the Customer
   • Engage with the customer and/or pet
   • Advise on products or services
   • Make it Memorable
4. Perform a combination of duties during 95% of your day, including:
   • Operate cash register/computer following cash handling procedures
   • Merchandise recovery
   • Participate in freight process
   • Complete Plan-o-gram procedures
   • Assemble merchandise
   • Perform janitorial duties
   • Execute price changes/markdowns
   • Assist customers with loading purchases
   • Ensure the safety and well-being of live animals
   • Complete all related documentation
5. Perform other duties as assigned.

Required Qualifications

No experience required; retail experience and/or pet/live animal knowledge is preferred.

High school diploma or equivalent is preferred but not required. Ability to read, write, and count accurately is necessary regardless of education level.

Preferred Knowledge, Skills, or Abilities

• Pet/Live Animal, pet food, and pet product knowledge
• Strong communication and problem-solving skills
• Basic computer skills
• Strong interpersonal skills and ethical issue resolution

Working Conditions

• Generally indoor with moderate noise
• Hard surfaces and adequate lighting and temperature
• Shifts generally no less than 4 hours, may exceed 8 hours
• Adhere to safety guidelines

Physical Requirements

• Non-sedentary; ability to move quickly and safely throughout the store
• Operate equipment safely and efficiently
• Occasional lifting or reaching overhead
• Frequent standing, kneeling, twisting, crouching, squatting, bending, stooping, and ladder climbing
• Ability to move throughout the store for entire shift
• Access all store areas safely
• Operate store equipment
• Read, write, and count accurately
• Effective communication skills
• Process merchandise through POS system
• Move merchandise up to 50 pounds
• Complete training and certification

Disclaimer

This overview is not exhaustive. Perform all duties as assigned by your supervisor.

Company Info

At Tractor Supply and Petsense, our Team Members are our success. We offer comprehensive benefits including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources, tailored to eligibility and role.

Already a Team Member?

Apply or refer a friend through our internal portal.

Our Mission and Values are central to our culture, guiding our decisions and actions. Learn more about how we do it, and join us in providing legendary service. Your opportunity is out here at Tractor Supply and Petsense.