Team Member

firehousefranchiseejobs; United States; On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Flexible schedule

Employee discounts

Opportunity for advancement

Training & development

Job summary

Firehouse Subs is hiring for a line position focused on fast-paced service and guest satisfaction. You will prepare orders, maintain product knowledge, and uphold safety and cleanliness standards in a team-driven environment.

The role requires effective communication with guests, flexibility to assist with cashier or cleaning duties, and participation in Firehouse Subs Public Safety Foundation fundraising initiatives. Training and advancement opportunities are available.

Qualifications

• Able to work in a fast-paced environment.
• Excellent menu and product knowledge.
• Accountable for the preparation of the guest’s order.
• Able to communicate effectively with guests and handle questions and concerns in a professional manner.
• Team player.
• Thanks the guest sincerely for their business.
• Participates in all Firehouse Subs Public Safety Foundation fundraising initiatives.
• Maintains an organized, stocked, and sanitary work space.
• Able and willing to complete other restaurant functions such as cashier or cleaning, per management direction, or any other duties assigned by the general manager, assistant manager, or shift leader.
• Maintains a safe work environment, adhering to all established food and safety guidelines.
• Able to lift up to 50 lbs.

Responsibilities

• Prepare guest orders accurately and efficiently.
• Maintain a fast-paced service with high standards.
• Communicate effectively with guests and handle questions.
• Keep a clean, organized, and sanitary workspace.
• Assist with other restaurant duties as directed by management.
• Follow food safety guidelines and lift up to 50 lbs.
• Support fundraising initiatives for Firehouse Subs Foundation.

Skills

Fast-paced environment

Customer service

Team player

Communication

Food safety knowledge

Guest satisfaction

Question handling

Cash handling

Job description

Benefits

• Flexible schedule
• Employee discounts
• Opportunity for advancement
• Training & development

REPORTS TO: General Manager/Assistant Manager/Shift Leader

Position Summary Statement:

The line positions are critical to the daily success of the restaurant. Part of our mission is to serve hearty and flavorful food, and it has to be done right! The line is just that…the front lines of our operation and standards must be exceeded to ensure we execute on our mission.

Job Requirements:

• Able to work in a fast-paced environment.
• Excellent menu and product knowledge.
• Accountable for the preparation of the guest’s order.
• Able to communicate effectively with guests and handle questions and concerns in a professional manner.
• Team player.
• Thanks the guest sincerely for their business.
• Participates in all Firehouse Subs® Public Safety Foundation fundraising initiatives.
• Maintains an organized, stocked, and sanitary work space.
• Able and willing to complete other restaurant functions such as cashier or cleaning, per management direction, or any other duties assigned by the general manager, assistant manager, or shift leader.
• Maintains a safe work environment, adhering to all established food and safety guidelines.
• Able to lift up to 50 lbs.