Team Member

P.F. Chang's; Town of Monroe (NY); On-site; USD 23,419 - 30,307; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on the job training

Discounted meals

Job summary

P.F. Chang's is hiring team members at Pagoda Asian Grill in Town of Monroe, New York. The role involves delivering exceptional guest service, assisting with food preparation, and ensuring cleanliness and organization in the kitchen.

Candidates should possess excellent customer service skills, the ability to work in a fast-paced environment, and a flexible attitude towards tasks. Training is provided, making this an excellent opportunity for motivated individuals.

Qualifications

• Must have a friendly, customer-focused attitude.
• Ability to work in a fast-paced environment and remain calm under pressure.
• Willingness to learn and adapt to changing tasks.

Responsibilities

• Greet guests warmly and assist with orders.
• Prepare and assemble food to high-quality standards.
• Adhere to food safety guidelines and health regulations.
• Handle cash and electronic payments accurately.
• Maintain a clean and organized work area.

Skills

Excellent customer service skills

Strong interpersonal skills

Basic math skills for cash handling

Ability to communicate in Spanish

Job description

P.F. Chang's Pay Range (based on experience): $17.00 - $22.00 / hour + tips

About Us

Pagoda Asian Grill by P.F. Chang’s is a rapidly growing quick-service restaurant specializing in delicious and healthy Asian cuisine. Our mission is to provide our customers with a convenient dining experience that doesn’t compromise on flavor or nutrition. We’re dedicated to serving fresh, high‑quality ingredients in a fast‑paced and friendly environment. As we expand our operations, we’re seeking motivated and experienced leaders and team members to join our team and drive our continued success.

Benefits we offer for this position:

• Competitive pay
• Flexible scheduling
• Paid on the job training
• Opportunities for advancement – we promote from within
• Discounted meals
• Employee referral program
• Exclusive team member discounts
• Closed on Thanksgiving and Christmas at most locations

For Qualifying Team Members

• 401(k) retirement plan (based on hours worked)
• Medical, dental and vision insurance (based on hours worked)
• Paid sick leave (in qualifying jurisdictions)

Hiring immediately for full‑time and part‑time hourly team members.

Job Summary

We are looking for enthusiastic and dedicated individuals to join us as team members at Pagoda Asian Grill by P.F. Chang’s. Team members will play a crucial role in delivering exceptional guest service and ensuring the overall success of our restaurant. Their primary goal is to create a memorable dining experience for our guests through the following responsibilities:

Job Responsibilities

• Guest Interaction: Greet guests warmly, assist with orders, and provide recommendations. Suggest additional menu items to enhance their dining experience.
• Food Preparation: Chop, slice, and dice ingredients, ensuring high quality. Prepare and assemble food following standardized recipes. Grill, wok, or prepare various menu items according to established recipes. Ensure prompt, quality preparation and presentation of orders.
• Food Safety & Hygiene: Adhere to food safety guidelines and health regulations. Perform routine cleaning tasks and report safety concerns.
• Cash Handling: Accurately handle cash and electronic payments, maintain the cash register, and reconcile cash drawers.
• Team Collaboration: Communicate effectively with staff to ensure smooth operations and a quality guest experience.
• Cleanliness & Organization: Maintain a clean, organized work area, regularly cleaning kitchen equipment and utensils.

Job Requirements

• Excellent customer service skills.
• Food service experience is a plus but not required. We provide training!
• Ability to work in a fast‑paced environment and remain calm under pressure.
• Strong interpersonal skills and a friendly, customer‑focused attitude.
• Attention to detail and commitment to maintaining high‑quality standards.
• Basic math skills for cash handling.
• Willingness to learn and adapt to changing tasks and priorities.
• Must be able to stand and walk for periods of four to ten hours in length each shift.
• Ability to communicate in Spanish and English is a plus.
• Must be able to reach, bend, balance and transport various objects weighing up to 30 lbs repeatedly during a shift.
• Ability to learn proper sanitation practices and safety procedures. Must possess a current Food Handler’s Card where applicable.
• Ability to work around various levels of temperature, including warm to very warm temperatures in the kitchen.
• Ability to wash dishes, sweep/mop floors, clean and maintain equipment, sanitize utensils, and maintain all areas of the restaurant.
• Flexibility to work evenings, weekends, and holidays as needed.