Shift Supervisor - Pagoda Asian Grill

P.F. Chang's; Town of Monroe (NY); On-site; USD 28,929 - 35,817; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on the job training

Discounted meals

401(k) retirement plan

Medical, dental and vision insurance

Job summary

A leading Asian cuisine restaurant in New York is seeking a full-time Restaurant Shift Supervisor. This role involves supervising team members, ensuring exceptional customer service, and maintaining cleanliness and order. Ideal candidates will have prior restaurant experience, strong leadership skills, and the ability to thrive in a fast-paced environment. Benefits include competitive pay, flexible scheduling, and growth opportunities. This is a fantastic opportunity to develop your leadership skills while making a positive impact on customers' dining experiences.

Qualifications

• Previous experience in a restaurant or fast-food environment preferred.
• Strong leadership and communication skills.
• Basic math and cash handling skills.

Responsibilities

• Supervise and motivate team members during the shift.
• Handle customer inquiries, concerns, and feedback professionally.
• Maintain a safe and clean work environment.

Skills

Customer service

Leadership

Communication

Cash handling

Food safety knowledge

Job description

P.F. Chang's Pay Range (based on experience): $21.00 - $26.00 / hour

About Us

Pagoda Asian Grill by P.F. Chang’s is a rapidly growing quick-service restaurant specializing in delicious and healthy Asian cuisine. Our mission is to provide our customers with a convenient dining experience that doesn't compromise on flavor or nutrition. We’re dedicated to serving fresh, high-quality ingredients in a fast-paced and friendly environment. As we expand our operations, we’re seeking a motivated and experienced Leaders and Team Members to join our team and drive our continued success.

All Team Members

Benefits we offer for this position:

• Competitive pay
• Flexible scheduling
• Paid on the job training
• Opportunities for advancement – we promote from within
• Discounted meals
• Employee referral program.
• Exclusive team member discounts
• Closed on Thanksgiving and Christmas at most locations

For Qualifying Team Members

• 401(k) retirement plan (based on hours worked)
• Medical, dental and vision insurance (based on hours worked)
• Paid sick leave (in qualifying jurisdictions)

Hiring immediately for a full time Restaurant Shift Supervisor.

Job Summary

The Shift Supervisor at Pagoda Asian Grill will play a vital role in ensuring the smooth and efficient operation of our restaurant during assigned shifts. This position will lead by example, providing exceptional customer service, and guiding the team members to deliver the same level of excellence. This position is an excellent opportunity to develop leadership skills and make a positive impact on our customers' dining experience.

Job Responsibilities

• Greet and assist customers with a friendly and welcoming attitude.
• Ensure an exceptional customer experience by maintaining cleanliness, orderliness, and excellent service standards.
• Handle customer inquiries, concerns, and feedback professionally and efficiently.
• Supervise and motivate team members during the shift.
• Delegate tasks and responsibilities to ensure smooth operations.
• Provide guidance, training, and feedback to team members to improve performance.
• Oversee food preparation, including cooking, plating, and presentation, to meet Pagoda Asian Grill quality standards.
• Maintain a safe and clean work environment by following food safety and sanitation guidelines.
• Monitor and manage prep lists to minimize waste and ensure product availability.
• Assist in receiving and storing food and supply deliveries.
• Accurately handle cash transactions, including opening and closing registers.
• Ensure the accuracy of cash drawers and report any discrepancies.
• Complete shift reports, including sales and inventory data, as required by management.
• Communicate any operational issues or concerns to the restaurant manager.

Job Requirements

• Have previous experience in a restaurant or fast-food environment preferred.
• Must be able to accurately and effectively communicate with other team members.
• Requires strong leadership and communication skills.
• Have ability to work in a fast-paced, high-energy environment.
• Basic math and cash handling skills.
• Food safety certification is a plus.
• Occasionally may be required to lift moderately heavy objects (up to 50 pounds) during the course of the workday.
• Flexibility to work evenings, weekends, and holidays as needed.

Why work for us?

Because it’s more than a job. We are passionate people doing meaningful work, motivated by our purpose: To Celebrate Life. Family. Food.

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