Team Member

P.F. Chang's China Bistro, Inc.; Saint Petersburg (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid training

Advancement opportunities

Meal discounts

Referral program

Team member discounts

Holiday closures

401(k) retirement plan

Medical, dental and vision insurance

Paid sick leave

Job summary

Pagoda Asian Grill by P.F. Chang’s is hiring Team Members to deliver outstanding guest service in a fast-paced quick-service setting. You will help guests with orders, assist with menu recommendations, and contribute to a memorable dining experience.

We offer competitive pay ($15.00 - $20.00 per hour) plus tips, flexible scheduling, paid training, advancement opportunities, and benefits for eligible team members. Prior food service experience is a plus, but training is provided.

Qualifications

• Excellent customer service skills.
• Food service experience is a plus but not required.
• We provide training!
• Ability to work in a fast-paced environment and remain calm under pressure.
• Strong interpersonal skills and a friendly, customer-focused attitude.
• Must be able to stand and walk for periods of four to ten hours per shift.

Responsibilities

• Guest Interaction: greet guests, assist with orders, and provide recommendations.
• Food Preparation: chop, slice, and dice ingredients; prep and assemble items.
• Food Safety & Hygiene: follow safety guidelines and cleanliness tasks.
• Cash Handling: manage cash and electronic payments, balance tills.
• Team Collaboration: communicate effectively with staff.
• Cleanliness & Organization: maintain a clean, organized workstation.

Skills

Customer service

Fast-paced environment

Team player

Bilingual (Spanish/English)

Cash handling math

Attention to detail

Job description

P.F. Chang's Pay Range (based on experience): $15.00 - $20.00 / hour + tips

About Us:

Pagoda Asian Grill by P.F. Chang’s is a rapidly growing quick-service restaurant specializing in delicious and healthy Asian cuisine. Our mission is to provide our customers with a convenient dining experience that doesn't compromise on flavor or nutrition. We're dedicated to serving fresh, high-quality ingredients in a fast-paced and friendly environment. As we expand our operations, we're seeking a motivated and experienced Leaders and Team Members to join our team and drive our continued success.

Benefits we offer for this position:

• All team members: Competitive pay
• Flexible scheduling
• Paid on the job training
• Opportunities for advancement – we promote from within
• Discounted meals
• Employee referral program
• Exclusive team member discounts
• Closed on Thanksgiving and Christmas at most locations
• For qualifying team members: 401(k) retirement plan (based on hours worked)
• Medical, dental and vision insurance (based on hours worked)
• Paid sick leave (in qualifying jurisdictions)
• Hiring immediately for full-time and part-time hourly Team Members.

About Us:

Pagoda Asian Grill by P.F. Chang’s is a rapidly growing quick-service restaurant specializing in delicious and healthy Asian cuisine. Our mission is to provide our customers with a convenient dining experience that doesn't compromise on flavor or nutrition. We're dedicated to serving fresh, high-quality ingredients in a fast-paced and friendly environment. As we expand our operations, we're seeking a motivated and experienced Leaders and Team Members to join our team and drive our continued success.

Job Summary:

We are looking for enthusiastic and dedicated individuals to join us as Team Members at Pagoda Asian Grill by P.F. Chang’s. Team Members will play a crucial role in delivering exceptional Guest service and ensuring the overall success of our restaurant. Their primary goal is to create a memorable dining experience for our Guests through the following responsibilities:

Job Responsibilities:

• Guest Interaction: Greet guests warmly, assist with orders, and provide recommendations. Suggest additional menu items to enhance their dining experience.
• Food Preparation: Chop, slice, and dice ingredients, ensuring high quality. Prepare and assemble food following standardized recipes. Grill, wok, or prepare various menu items according to established recipes. Ensure prompt, quality preparation and presentation of orders.
• Food Safety & Hygiene: Adhere to food safety guidelines and health regulations. Perform routine cleaning tasks and report safety concerns.
• Cash Handling: Accurately handle cash and electronic payments, maintain the cash register, and reconcile cash drawers.
• Team Collaboration: Communicate effectively with staff to ensure smooth operations and a quality guest experience.
• Cleanliness & Organization: Maintain a clean, organized work area, regularly cleaning kitchen equipment and utensils.

Job Requirements:

• Excellent customer service skills.
• Food service experience is a plus but not required.
• We provide training!
• Ability to work in a fast-paced environment and remain calm under pressure.
• Strong interpersonal skills and a friendly, customer-focused attitude.
• Attention to detail and commitment to maintaining high-quality standards.
• Basic math skills for cash handling.
• Willingness to learn and adapt to changing tasks and priorities.
• Must be able to stand and walk for periods of four to ten hours in length each shift.
• Ability to communicate in Spanish and English is a plus.
• Must be able to reach, bend, balance and transport various objects weighing up to 30 lbs repeatedly during a shift.
• Ability to learn proper sanitation practices and safety procedures.
• Must possess a current Food Handler’s Card where applicable.
• Ability to work around various levels of temperature, including warm to very warm temperatures in the kitchen.
• Ability to wash dishes, sweep/mop floors, clean and maintain equipment, sanitize utensils, and maintain all areas of the restaurant.
• Flexibility to work evenings, weekends, and holidays as needed.

Why work for us?

Because it’s more than a job. We take PRIDE in creating a heart-filled, guest-led Pan-Asian dining experience, fueled by passion for our craft, respect for our people, and an unwavering commitment to excellence.

Our Heritage

Whether it's an Asian design, a new twist on a classic dish, or a pair of chopsticks, we embrace our Asian heritage whenever and wherever we can. The fresh ingredients and pure cooking methods that we use every day in our kitchens have been the same since our inception in 1993. Today, we have 210+ U.S. restaurants, including airport locations, as well as 100+ international locations in more than 22 countries across the globe.

Our Purpose

Our purpose is to Celebrate Life. Family. Food. We treat our team members like family, and bring our authentic selves to work every day. We love to learn and grow, to challenge and be challenged, and our ultimate goal is to do our best, no matter what we are doing. We live to serve others and strive to make our guests’ lives better through joyful hospitality!