Team Member

Ontario Trillium Foundation; Cleveland (OH); On-site; USD 17,000 - 23,000; Part time

Benefits offered by this job

Flexible Schedule

Paid Training

Health Insurance

Cash tips daily

Raise after 90 days

Free beverage/meal during shift

Discounts when not working

Growth opportunities

Job summary

Ontario Trillium Foundation is seeking a CREW MEMBER to deliver exceptional guest experiences in our Cleveland location. You will work in a fast-paced team, follow brand standards, and ensure guests are attended to with a positive, friendly attitude.

Responsibilities include maintaining cleanliness, assisting with food and beverage service, and supporting team initiatives to drive guest satisfaction and store profitability. Flexible scheduling and on-the-job training are provided.

Responsibilities

• Communicate appropriately with fellow team members, treating others fairly and with respect.
• Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift.
• Adhere to schedule and arrive ready to work on time.

Job description

CREW MEMBER

Crew Members are responsible for delivering great guest experiences.

Wages

$12/hr - $17/hr

Benefits

• Flexible Schedule, No late nights
• Paid Training
• Health Insurance
• Cash tips to take home daily
• Hourly Pay Increase after 90 days
• Free Specialty Beverage/Meal during shift
• Discounts even when you're not working
• Room to grow from within as many new locations are in development currently or the existing ones

Responsibilities Include

Team Environment

• Communicate appropriately with fellow team members, treating others fairly and with respect.
• Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift.
• Adhere to schedule and arrive ready to work on time.

Operations Excellence for Guest Satisfaction

• Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency.
• Adhere to Brand standards and systems, delivering quality food and beverage to each guest.
• Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.

Profitability

• Effectively execute restaurant standards and marketing initiatives.
• Prepare all products following appropriate recipes and procedures.
• Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies.