Team Member

Firehouse Subs; Ames (IA); On-site; USD 17,000 - 21,000; Part time

Job summary

Firehouse Subs Ames is seeking a Team Member to deliver exceptional guest service while collaborating with restaurant managers and teammates to uphold standards. This role involves assisting with orders, food preparation, and maintaining a clean, safe environment on site.

Candidates should be 16 or older and willing to work evenings, weekends, and holidays, with a positive, customer-focused approach and a readiness to learn all areas of restaurant operations.

Qualifications

• Greet guests and take orders with a positive, friendly attitude.
• Provide courteous service and handle transactions efficiently.
• Be punctual and maintain dependable attendance.

Responsibilities

• Greets guests and processes orders with a smile.
• Prepares and packages food and drink products.
• Maintains dining room, restrooms, and exterior cleanliness.
• Upholds health and safety standards in all work areas.
• Unloads and stocks inventory as needed.
• Maintains prompt and regular attendance on shifts.
• Follows Firehouse Subs uniform and grooming standards.

Skills

Guest service

Teamwork

Reliability

Job description

POSITION OVERVIEW:The Team Member is responsible for providing exceptional guest service while working closely with the Restaurant Managers and other Team Members to maintain operational standards and procedures. This position operates under the direction of the General Manager, Assistant Managers, and Shift Coordinators. This position has direct interactions with Guests and members of the field operations team.SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES:Greets guests with a smile while receiving orders and processing paymentsPrepares and packages food and drink productsResponsible for maintaining the cleanliness of the restaurant at all times including dining room, restroom & exteriorMaintains health and safety standards in work areasUnloads and stocks inventory items as neededPrompt and regular attendance on assigned shiftsFollows Firehouse Subs uniform and grooming standards and policiesQUALIFICATIONS AND SKILLS:Must be at least sixteen (16) years of ageComfortable working in a fast paced environmentAbility to interact in a positive and professional manner with guests and coworkersWillingness to learn all areas of restaurant operations & work multiple stationsAvailable to work evenings, weekends and holidays