Team Manager: Female-Led Gym Programs (Remote)

Ladder; United States; On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Unlimited PTO

Competitive salary + equity

Full health benefits (medical, dental,

Job summary

Ladder is seeking a Team Manager to lead coach-led fitness programs and drive top-tier member experiences. You will own day-to-day execution, performance, and the management of assigned Ladder teams, ensuring programs meet a 5-star standard and continually improve for members.

You will partner with coaches to shape programming strategy, monitor metrics, and translate data into actionable guidance, fostering strong cross-functional collaboration and rapid iteration.

Qualifications

• 2+ years in business operations, program/project management, or account management.
• A current fitness certification (NASM, NSCA, ACE, or similar).
• You can analyze a week of workouts and say whether it holds up.
• You can pull data, read it, and diagnose what's actually driving it.
• You pick up tools fast - Google Workspace, Amplitude, and Claude, plus our in-house systems.
• You can build and analyze your own surveys.
• You thrive in fast-paced, high-agency environments.

Responsibilities

• Own day-to-day execution, performance, and management of assigned Ladder teams.
• Review and analyze workout programming and hold everything members see to a 5-star bar.
• No team is ever finished. Every workout and every member experience has to be better than the last.
• Every new team starts as an idea. You own the launch, onboarding, and ensuring the team is built for the right member.
• Serve as the primary liaison between Ladder and your assigned coaches, building high-trust relationships.
• Shape programming strategy alongside your coaches—what a team trains toward and how it evolves for its members.
• Help coaches deliver across the whole experience—programming, coaching, media, and community.
• Own the metrics that drive your teams' success and turn data/feedback into actionable guidance.

Skills

Operational planning

Data analysis

Project management

Stakeholder management

Cross-functional collaboration

Education

NASM certification

NSCA certification

ACE certification

Tools

Google Workspace

Amplitude

Claude

In-house systems

Job description

Ladder is seeking a Team Manager to lead coach-led fitness programs and drive top-tier member experiences. You will own day-to-day execution, performance, and the management of assigned Ladder teams, ensuring programs meet a 5-star standard and continually improve for members.

You will partner with coaches to shape programming strategy, monitor metrics, and translate data into actionable guidance, fostering strong cross-functional collaboration and rapid iteration.