Remote Team Manager — Coach-Led Fitness Programs

Ladder; Northern (KY); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive salary + equity

Full health benefits (medical, dental,

Unlimited PTO

New company computer and hardware

Austin HQ with remote flexibility (US)

Job summary

Ladder is seeking a Team Manager to own the day-to-day execution, performance, and management of assigned Ladder teams, ensuring members see a 5-star experience.

You will partner with coaches, shape programming strategy, and drive the metrics that define team success, turning data into clear guidance. This role offers real ownership, autonomy, equity, and remote-friendly work in US time zones with our Austin HQ.

Qualifications

• 2+ years in business operations, program/project management, or account management.
• A current fitness certification (NASM, NSCA, ACE, or similar).
• You know good programming from bad - you can analyze a week of workouts and say whether it holds up
• You can pull data, read it, and diagnose what's actually driving it
• You pick up tools fast - Google Workspace, Amplitude, and Claude, plus our in-house systems
• You can build and analyze your own surveys
• You thrive in fast-paced, high-agency environments

Responsibilities

• Own day-to-day execution, performance, and management of assigned Ladder teams.
• Review and analyze workout programming and hold everything members see to a 5-star bar.
• No team is ever finished. Every workout and every member experience has to be better than the last.
• Every new team starts as an idea. You own the launch, the coach's onboarding, and making sure the team is built for the right member.
• Serve as the primary liaison between Ladder and your assigned coaches, building high-trust relationships.
• Shape programming strategy alongside your coaches - what a team trains toward, how it progresses, and how it evolves for its members.
• Help coaches deliver across the whole experience - programming, coaching, media, and community
• Own the metrics that drive your teams' success
• Meet regularly to turn data and feedback into clear, actionable guidance
• Live in the product as a member - complete your teams' workouts regularly and stay active in Team Chat (in-app community chats)
• Monitor team performance using platform metrics and member feedback, and build your own surveys when the data you need doesn't exist yet
• Know your teams' target members deeply - who they are, what they want, and what keeps them training

Skills

Data analysis

Operations management

Program management

Account management

Decision making

Education

NASM certification

NSCA certification

ACE certification

Tools

Google Workspace

Amplitude

Claude

Job description

Ladder is seeking a Team Manager to own the day-to-day execution, performance, and management of assigned Ladder teams, ensuring members see a 5-star experience.

You will partner with coaches, shape programming strategy, and drive the metrics that define team success, turning data into clear guidance. This role offers real ownership, autonomy, equity, and remote-friendly work in US time zones with our Austin HQ.