Team Leader: Store Ops & Customer Service

Central Network Retail Group; Marine City (MI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Employee discount

401k with employer match

Employee Assistance Program

Medical benefits

Vision and Dental (PT)

Job summary

Central Network Retail Group, LLC (CNRG) in Michigan seeks a Team Leader to manage store activities in the absence of salaried management. The role emphasizes leadership, customer service, merchandising, shrink control and daily operations to meet budgeted goals.

You will train new associates, maintain sales floor appearance, coordinate merchandise, perform cycle counts, and uphold CNRG’s Mission and Values while adapting to local market needs and seasonal opportunities.

Qualifications

• Leadership and problem-solving abilities.
• Strong customer service orientation and communication skills.
• Ability to supervise and train store staff; manage merchandising and inventory.

Responsibilities

• Exemplify and uphold CNRG’s Mission and Values in daily operations.
• Provide aggressive customer service and ensure store standards.
• Supervise associates and coordinate merchandise orders to meet demand.
• Train new associates in product knowledge, selling skills, and customer service.
• Maintain sales floor appearance and stock areas; create appealing merchandise displays.
• Perform cycle counts and reconcile inventory discrepancies.
• Ensure safety compliance and proper price changes; support budgeted goals.

Skills

Leadership

Customer service

Supervising team

Inventory control

Job description

Central Network Retail Group, LLC (CNRG) in Michigan seeks a Team Leader to manage store activities in the absence of salaried management. The role emphasizes leadership, customer service, merchandising, shrink control and daily operations to meet budgeted goals.

You will train new associates, maintain sales floor appearance, coordinate merchandise, perform cycle counts, and uphold CNRG’s Mission and Values while adapting to local market needs and seasonal opportunities.