Store Team Leader: Lead Ops & Customer Service

Central Network Retail Group; Woodinville (WA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Employee discount

401k with employer match

Employee Assistance Program

Medical benefits

Job summary

Central Network Retail Group, LLC (CNRG) seeks a Team Leader to oversee all store activities in the absence of salaried management. You will exemplify our Mission and Values, drive aggressive customer service, and lead associates to meet budgeted goals.

Develop expertise in merchandising, shrink control, and store operations, while staying informed on local market dynamics. You will train new hires, maintain floor appearance, and coordinate orders, pricing, and safety.

Qualifications

• Strong leadership and problem-solving skills with minimal supervision.
• Excellent oral and written communication for customers, vendors and staff.
• Ability to interpret data and coordinate store operations to meet goals.
• Flexibility to work weekends, evenings and holidays; manage safety concerns.

Responsibilities

• Lead store associates and supervise tasks in absence of store management.
• Drive aggressive customer service and ensure store standards.
• Coordinate merchandise orders and respond to sales trends.
• Perform cycle counts and reconcile inventory discrepancies.
• Train new associates in product knowledge, selling skills, and customer service.
• Maintain sales floor appearance and stock areas; create displays.
• Complete price checks and price changes; ensure safety and compliance.

Skills

Leadership

Customer service

Merchandising

Training

Team supervision

Communication skills

Problem solving

Safety awareness

Tools

Forklift certification

DOT certification

Receiving

Service desk

Gate

Job description

Central Network Retail Group, LLC (CNRG) seeks a Team Leader to oversee all store activities in the absence of salaried management. You will exemplify our Mission and Values, drive aggressive customer service, and lead associates to meet budgeted goals.

Develop expertise in merchandising, shrink control, and store operations, while staying informed on local market dynamics. You will train new hires, maintain floor appearance, and coordinate orders, pricing, and safety.