Team Leader: Shift Lead & People Coach

Chick-fil-A; Martinsburg (WV); Sur place; USD 31 000 - 42 000; Plein temps

Avantages offerts par ce poste

A fun work environment where you can

Flexible scheduling (and closed onS-S

Learning from experienced Operators

Growth and development opportunities

Competitive pay

Collaborative, team-based culture

Résumé du poste

Chick-fil-A in Martinsburg, WV seeks a Team Leader who embodies our core values and serves with a servant’s heart. You will support senior leadership, coach team members, and drive operations with urgency in a high-volume environment.

Responsibilities include leading shifts, training new hires, and ensuring exceptional guest experiences. A friendly, proactive team player with strong communication helps our restaurant run smoothly and set the tone for the shift.

Qualifications

• Smile and eye contact with guests.
• Enthusiastic, friendly communication.
• Reliable transportation and ability to work in a fast-paced environment.
• Strong customer service mindset and team leadership.
• Previous lead/shifts experience preferred but not required.

Responsabilités

• Lead shifts, open/close duties, and act as a key holder.
• Count drawers and finalize daily procedures.
• Assist in training of new hires and coach team members.
• Set a positive tone, model Chick-fil-A culture, and ensure service standards.
• Collaborate with leadership to maintain operational excellence.

Connaissances

Smile

Eye contact

Speak Enthusiastically

Guest connection

Reliable transportation

Quick-paced work

People skills

Customer service

Team ownership

Shift leadership experience

Description du poste

Chick-fil-A in Martinsburg, WV seeks a Team Leader who embodies our core values and serves with a servant’s heart. You will support senior leadership, coach team members, and drive operations with urgency in a high-volume environment.

Responsibilities include leading shifts, training new hires, and ensuring exceptional guest experiences. A friendly, proactive team player with strong communication helps our restaurant run smoothly and set the tone for the shift.