Shift Leader – People-First Coach, Growth & Flex Hours

Chick-fil-A; Wooster (OH); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

A fun work environment

Flexible scheduling

Learn from Operators and Leaders

Growth and development opportunities

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A in Wooster, OH is seeking a Team Leader who embodies our values and serves with a servant’s heart. You’ll support senior leadership in daily operations, coach team members, and drive service excellence in a fast-paced environment.

Responsibilities include leading shifts, training new hires, counting drawers, and ensuring high-quality guest experiences. A positive attitude, reliability, and strong communication are essential for success.

Qualifications

• Smile and create a welcoming atmosphere for guests.
• Maintain eye contact and communicate clearly with guests and team members.
• Speak enthusiastically and build emotional connections with guests.

Responsibilities

• Participate in day-to-day operations in a high-volume, fast-paced restaurant.
• Respond promptly and respectfully to guest needs.
• Train new hires, set the tone for a shift, and model leadership.
• Be a friendly, encouraging team player and lead shifts as needed.
• Open and/or close, count drawers, and finalize day procedures.
• Maintain excellent written and spoken communication with the team.

Skills

Smile

Eye contact

Speak enthusiastically

Guest connection

Reliable transportation

Fast-paced environment

People skills

Customer service

Team member issues

Teamwork ownership

Job description

Chick-fil-A in Wooster, OH is seeking a Team Leader who embodies our values and serves with a servant’s heart. You’ll support senior leadership in daily operations, coach team members, and drive service excellence in a fast-paced environment.

Responsibilities include leading shifts, training new hires, counting drawers, and ensuring high-quality guest experiences. A positive attitude, reliability, and strong communication are essential for success.