Team Leader

Chick-fil-A; Martinsburg (WV); Vor Ort; USD 31.000 - 42.000; Vollzeit

Benefits dieser Stelle

A fun work environment where you can

Flexible scheduling (and closed onS-S

Learning from experienced Operators

Growth and development opportunities

Competitive pay

Collaborative, team-based culture

Zusammenfassung

Chick-fil-A in Martinsburg, WV seeks a Team Leader who embodies our core values and serves with a servant’s heart. You will support senior leadership, coach team members, and drive operations with urgency in a high-volume environment.

Responsibilities include leading shifts, training new hires, and ensuring exceptional guest experiences. A friendly, proactive team player with strong communication helps our restaurant run smoothly and set the tone for the shift.

Qualifikationen

• Smile and eye contact with guests.
• Enthusiastic, friendly communication.
• Reliable transportation and ability to work in a fast-paced environment.
• Strong customer service mindset and team leadership.
• Previous lead/shifts experience preferred but not required.

Aufgaben

• Lead shifts, open/close duties, and act as a key holder.
• Count drawers and finalize daily procedures.
• Assist in training of new hires and coach team members.
• Set a positive tone, model Chick-fil-A culture, and ensure service standards.
• Collaborate with leadership to maintain operational excellence.

Kenntnisse

Smile

Eye contact

Speak Enthusiastically

Guest connection

Reliable transportation

Quick-paced work

People skills

Customer service

Team ownership

Shift leadership experience

Jobbeschreibung

A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Competitive pay
• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Qualifications and Requirements:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

1005 Foxcroft Ave, Martinsburg, WV, 25401

This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.