People-First Team Leader: Lead Shifts & Develop Talent

Chick-fil-A; Paces (VA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Learning from leaders

Growth opportunities

Scholarships

Competitive pay

Job summary

Chick-fil-A in Virginia seeks a Team Leader who embodies our values and serves with a servant's heart. You will support senior leadership, coach team members, and help run daily operations with a focus on exceptional guest service.

The role emphasizes leading by example, improving operational excellence, and maintaining a positive, fast-paced environment. Prior experience in hospitality is valued as you train and motivate our team during shifts.

Qualifications

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility

Responsibilities

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Skills

Smile

Eye contact

Enthusiastic communication

Guest connection

Reliable transportation

Fast-paced work

People skills

Customer service

Team member issues

Team ownership

Job description

Chick-fil-A in Virginia seeks a Team Leader who embodies our values and serves with a servant's heart. You will support senior leadership, coach team members, and help run daily operations with a focus on exceptional guest service.

The role emphasizes leading by example, improving operational excellence, and maintaining a positive, fast-paced environment. Prior experience in hospitality is valued as you train and motivate our team during shifts.