Team Leader: Shift Coach & Guest Service Pro

Chick-fil-A 410 & Rigsby Ave.; San Jose (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

A fun work environment

Flexible scheduling (and closed onSund

Learning first‑hand from an Operator

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A Blossom Hill & Almaden Expy in San Jose, CA is seeking a Team Leader to support senior leadership and coach team members. The role focuses on operational excellence, ensuring the restaurant runs smoothly and that service standards are met with urgency.

You will lead shifts, train new hires, and model Chick-fil-A values while maintaining guest satisfaction and teamwork in a fast-paced setting.

Qualifications

• Smile and maintain a positive demeanor.
• Eye contact and friendly, effective communication with Guests.
• Ability to work in a fast-paced restaurant environment.
• Strong commitment to delivering superior customer service.
• Reliable transportation to and from shifts.

Responsibilities

• Participate in day-to-day operations in a high-volume restaurant.
• Provide immediate, respectful response to Guest needs.
• Assist in training new hires and set the shift tone.
• Be a friendly, encouraging team player and role model.
• Open and/or close, lead shifts, and act as key holder.
• Count drawers and finalize the day.
• Communicate clearly in writing and speech.

Skills

Smile

Eye contact

Speak Enthusiastically

Emotional connections

Reliable transportation

Fast-paced

People skills

Customer service

Team member issues

Team ownership

Job description

Chick-fil-A Blossom Hill & Almaden Expy in San Jose, CA is seeking a Team Leader to support senior leadership and coach team members. The role focuses on operational excellence, ensuring the restaurant runs smoothly and that service standards are met with urgency.

You will lead shifts, train new hires, and model Chick-fil-A values while maintaining guest satisfaction and teamwork in a fast-paced setting.