Service & People Leader: Shift Coach & Operations

Chick-fil-A; Dothan (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

A fun work environment where you can 긍

Flexible scheduling (and closed on Sun

Learning first-hand from an Operator &

Job summary

Chick-fil-A is seeking a Team Leader to support senior leadership in daily restaurant operations and coach team members to uphold our service standards. The role emphasizes serving guests with urgency, modeling behavior, and leading by example in a fast-paced environment.

You will help with shift leadership, training, and ensuring consistent execution of our Operational Excellence and Recipe for Service. A positive, people-focused attitude is essential.

Qualifications

• Must have reliable transportation.
• Ability to work in a fast-paced environment.
• Strong people skills with a desire to serve Team Members.
• Experience as shift lead is optional but helpful.

Responsibilities

• Participate in day-to-day operations in a high-volume, fast-paced restaurant.
• Provide immediate and respectful response to guests' needs.
• Assist in training of new hires and set the tone for a shift as a role model.
• Lead shifts, open/close, and count drawers to finalize the day.
• Maintain clear, effective written and spoken communication.

Skills

Smile

Eye contact

Speak enthusiastically

Emotional connections

Reliable transportation

Fast-paced environment

Guest service

Job description

Chick-fil-A is seeking a Team Leader to support senior leadership in daily restaurant operations and coach team members to uphold our service standards. The role emphasizes serving guests with urgency, modeling behavior, and leading by example in a fast-paced environment.

You will help with shift leadership, training, and ensuring consistent execution of our Operational Excellence and Recipe for Service. A positive, people-focused attitude is essential.