People-First Team Leader & Shift Coach

Workstream; Blackiston Mill (IN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Learning from Operator and Leaders

Growth and development

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A is seeking a Team Leader to support senior leadership in executing daily operations and coaching team members in a fast-paced restaurant setting.

You will lead by example, set the tone for shifts, and ensure a high standard of service while handling guest needs with urgency and kindness. The role emphasizes teamwork, communication, and a servant’s heart in a people-focused environment.

Qualifications

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service

Responsibilities

• Participate operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Skills

Smile

Eye contact

Speak Enthusiastically

Emotional connections

Reliable transportation

Fast-paced environment

People skills

Customer service

Job description

Chick-fil-A is seeking a Team Leader to support senior leadership in executing daily operations and coaching team members in a fast-paced restaurant setting.

You will lead by example, set the tone for shifts, and ensure a high standard of service while handling guest needs with urgency and kindness. The role emphasizes teamwork, communication, and a servant’s heart in a people-focused environment.