Team Leader: Lead Shifts, Elevate Service, Train Talent

Chick-fil-A; Town of Clay (NY); Presencial; USD 21.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fun work environment

Flexible scheduling

Scholarship opportunities

401(k) with employer match

Competitive pay

Descripción de la vacante

Chick-fil-A in Town of Clay, NY is seeking a Team Leader who embodies our core values and a servant’s heart. You will support senior leadership in daily operations, coach team members, and help ensure Operational Excellence and 2nd Mile Service while leading by example.

As a Team Leader, you’ll open and/or close shifts, help train new hires, maintain a positive, fast-paced environment, and set the tone for the team.

Formación

• Smile expected in interactions with guests.
• Maintain eye contact to convey attentiveness.
• Speak in a friendly tone with guests and teammates.
• Create emotional connections with guests to enhance service.
• Reliable transportation to and from shifts.
• Able to work in a fast-paced restaurant environment.
• Strong people skills and desire to serve team members.
• Commitment to superior customer service.
• Ability to manage team member behavior and performance issues.
• Ability to work in a team with shared ownership.

Responsabilidades

• Participate in day-to-day operations in a high-volume, fast-paced restaurant.
• Provide immediate and respectful responses to guests’ needs.
• Assist in training new hires and set the tone for each shift.
• Be a friendly, encouraging team player.
• Open and/or close, lead shifts, be a key holder.
• Count drawers and close out the day.
• Exhibit excellent written and spoken communication.

Conocimientos

Smile

Eye contact

Friendly tone

Emotional connections

Reliable transportation

Fast-paced

Team player

Customer service

People skills

Descripción del empleo

Chick-fil-A in Town of Clay, NY is seeking a Team Leader who embodies our core values and a servant’s heart. You will support senior leadership in daily operations, coach team members, and help ensure Operational Excellence and 2nd Mile Service while leading by example.

As a Team Leader, you’ll open and/or close shifts, help train new hires, maintain a positive, fast-paced environment, and set the tone for the team.