Team Leader: Lead with Service & Growth

Chick-fil-A; Rochester (MN); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Leadership Development Program

Remarkable Futures Scholarships

Closed Sundays

Job summary

Chick-fil-A Rochester is seeking a Team Leader to help manage shifts and deliver outstanding guest experiences. You will supervise assigned stations, support the management team, and potentially open or close in the director’s absence.

Responsibilities include maintaining service speed, cleanliness, and accurate cash handling, while guiding team members with feedback and policy adherence. This role emphasizes leadership development and a positive, customer-focused culture.

Responsibilities

• Maintains pace to meet speed of service guidelines
• Ensures workstations stay clean at all times
• Monitors cash handling procedures
• Ensures proper security and cash controls
• Maintains dining room, restrooms, parking lot and facility cleanliness
• Addresses guest issues and escalates when needed
• Provides direction and feedback to team members
• Communicates performance and policy violations to management
• Reads tickets and follows recipes to prepare orders
• Ensures accurate weights and measurements for all items
• Strictly adheres to company policies and procedures

Skills

Team leadership

Shift management

Customer service

Time management

Teamwork

Financial responsibility

Job description

Chick-fil-A Rochester is seeking a Team Leader to help manage shifts and deliver outstanding guest experiences. You will supervise assigned stations, support the management team, and potentially open or close in the director’s absence.

Responsibilities include maintaining service speed, cleanliness, and accurate cash handling, while guiding team members with feedback and policy adherence. This role emphasizes leadership development and a positive, customer-focused culture.