Shift Leader: People-First Team Coach & Growth Driver

Chick-fil-A; Surprise (AZ); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A is seeking a Shift Leader who embodies our values and servant’s heart. You will support senior leaders in daily operations, coach team members, and uphold our standard of exceptional service in a fast‑paced setting.

As a Shift Leader you’ll open/close shifts, count drawers, and ensure clear communication while maintaining a friendly, guest-focused environment. Previous lead experience is optional; enthusiasm and reliability are key.

Qualifications

• Requires a friendly, service-oriented demeanor.
• Demonstrates strong interpersonal and communication skills.
• Ability to engage guests with warmth and sincerity.

Responsibilities

• Participate in daily operations in a fast-paced, high-volume Chick-fil-A restaurant.
• Respond promptly and respectfully to guest needs and concerns.
• Assist in training new hires and set a positive shift tone.
• Be a supportive, encouraging team player and role model.
• Open or close the restaurant, lead shifts, and manage cash drawers.

Skills

Smile

Eye contact

Friendly tone

Customer service

Job description

Chick-fil-A is seeking a Shift Leader who embodies our values and servant’s heart. You will support senior leaders in daily operations, coach team members, and uphold our standard of exceptional service in a fast‑paced setting.

As a Shift Leader you’ll open/close shifts, count drawers, and ensure clear communication while maintaining a friendly, guest-focused environment. Previous lead experience is optional; enthusiasm and reliability are key.