Team Leader-Janitor

didlakecareers; Norfolk (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health coverage

Life Insurance / AD&D

Short Term Disability

Employee Assistance Program (EAP)

401(k) retirement plan with company ma

Paid time off awarded after every year

Paid sick leave that begins accruing

Paid holidays

Direct deposit

Job summary

Didlake, Inc. is a non-profit rehabilitation services organization focused on opportunities for individuals with disabilities.

The Team Leader – Janitorial Services role oversees custodial staff, enforces safety and quality standards, and supports employees in meeting contract requirements across multiple locations in the Norfolk area. The position emphasizes teamwork, accountability, and professional growth, with a focus on maintaining high operational standards and positive, inclusive

Qualifications

• High School Diploma or GED required, or an equivalent combination of education and experience.
• Minimum of one (1) year of recent experience in commercial custodial or maintenance services required.
• Prior supervisory or team leadership experience preferred.

Responsibilities

• Lead, direct, and supervise janitorial staff in the performance of custodial and maintenance duties in accordance with contract requirements, company policies, and applicable regulations.
• Assign daily work tasks, distribute supplies and equipment, and inspect completed work to ensure quality and compliance with standards.
• Clean and maintain hallways, lobbies, lounges, restrooms, stairways, locker rooms, elevators, and other assigned work areas.
• Perform floor care duties including sweeping, mopping, scrubbing, waxing, and operating powered floor equipment.
• Wash windows, door panels, and sills; polish metal fixtures and fittings; empty wastebaskets; and replenish restroom and cleaning supplies.
• Provide on-site coaching, retraining, and guidance to employees regarding standard operating procedures, safety practices, and proper equipment use.
• Address employee and customer concerns professionally and escalate issues to management when appropriate.
• Support staffing needs by filling in for janitorial team members as required.
• Operate equipment such as scrubbers, vacuums, snow blowers, Billy Goat blowers, and EZ-Go vehicles safely and effectively.
• During inclement weather, remove snow and ice from walkways, ramps, and entrances and apply snow/ice melting materials as needed.
• Travel between assigned contract sub-locations using personal transportation, with mileage reimbursement provided in accordance with company policy.
• Complete required reports, documentation, and training in a timely manner.
• Promote a positive team environment while maintaining professionalism, reliability, and strong ethical standards.
• Act as a steward of company and government resources by following all safety, operational, and compliance procedures.
• Partner with the Workforce Support and Development (WSD) team to establish and maintain Employee Support Plans while ensuring confidentiality requirements are upheld.

Skills

Team leadership

Custodial equipment

Safety training

Communication

Disability support

Education

High School Diploma or GED

Tools

Scrubbers

Vacuum cleaners

Snow blowers

EZ-Go equipment

Job description

$300 Sign on Bonus to be paid after 90 days of employment

Didlake, Inc. is a non-profit rehabilitation services organization. At Didlake, creating opportunities that enrich the lives of people withdisabilities is our mission. Since 1965, Didlake has served thousands of people with significant disabilities by providing training, job placement, employment opportunities, and day support services. We provide rewarding and purposeful work.

Why This Role Matters

The Team Leader – Janitorial Services plays a critical role in ensuring contract compliance, operational excellence, and a safe, clean environment for customers and employees. This position leads and supports janitorial staff across assigned locations while promoting Didlake’s mission, values, safety standards, and commitment to quality service. The Team Leader serves as a role model by fostering teamwork, accountability, dependability, and positive employee engagement, including supporting employees with disabilities in achieving success on the job.

What You Will Do

• Lead, direct, and supervise janitorial staff in the performance of custodial and maintenance dutiesin accordance withcontract requirements, company policies, and applicable regulations.

• Assign daily work tasks, distribute supplies and equipment, and inspect completed work to ensure quality and compliance with standards.

• Clean andmaintainhallways, lobbies, lounges, restrooms, stairways, locker rooms, elevators, and other assigned work areas.

• Perform floor care duties including sweeping, mopping, scrubbing, waxing, andoperatingpowered floor equipment.

• Wash windows, door panels, and sills; polish metal fixtures and fittings; empty wastebaskets; and replenish restroom and cleaning supplies.

• Provide on-site coaching, retraining, and guidance to employeesregardingstandard operating procedures, safety practices, and proper equipment use.

• Address employee and customer concerns professionally and escalate issues to management whenappropriate.

• Support staffing needs by filling in for janitorial team members asrequired.

• Operate equipment such as scrubbers, vacuums, snow blowers, Billy Goat blowers, and EZ-Go vehicles safely and effectively.

• During inclement weather, remove snow and ice from walkways, ramps, and entrances and apply snow/ice melting materials as needed.

• Travel between assigned contract sub-locations using personal transportation, with mileage reimbursement providedin accordance withcompany policy.

• Complete required reports, documentation, and trainingin a timely manner.

• Promote a positive team environment whilemaintainingprofessionalism, reliability, and strong ethical standards.

• Act as a steward of company and government resources by following all safety, operational, and compliance procedures.

• Partner with the Workforce Support and Development (WSD) team toestablishand maintain Employee Support Plans while ensuring confidentiality requirements are upheld.

What You Bring

Education & Experience

• High School Diploma or GEDrequired, or an equivalent combination of education and experience.

• Minimum of one (1) year of recent experience in commercial custodial or maintenance servicesrequired.

• Prior supervisory or team leadership experience preferred.

Skills & Abilities

• Knowledge of custodial equipment and cleaning chemicals, including scrubbers, vacuums, snow blowers, Billy Goat blowers, and EZ-Go equipment.

• Ability to train, coach, and reinforce proper procedures and safe equipment operation with staff.

• Strong verbal and written communication skills with the ability to follow instructions and complete required documentation.

• Ability to exercise sound judgment and resolve workplace concerns professionally.

• Ability to work effectively and positively with individuals with disabilities.

• Demonstrated initiative, adaptability, reliability, flexibility, and commitment to teamwork.

• Ability to pass required background checks.
• Havea valid driver's license and be insurable under Didlake's automobile policy. Requirements include but are not limited to a minimum of 3 years of licensed driving and being at least 25 years old.
• Must have a valid Real Id for access to the work site.

Why Join Didlake

At Didlake,you’lljoin a mission-driven organization committed to creating opportunities for individuals with disabilities while delivering exceptional service to customers. We value teamwork, integrity, accountability, and professional growth. As a Team Leader, you will have the opportunity to make a meaningful impact by supporting employees,maintaininghigh operational standards, and contributing to a positive and inclusive workplace culture.

Benefits

• Health coverage for you through Medical, Dental, and Vision plans

• Life Insurance/AD&D

• Short Term Disability

• Employee Assistance Program (EAP) for work and personal support

• 401(k) retirement plan with company match

• Paid timeoffawarded after every year of service

• Paid sick leave that beginsaccruingupon hire

• Paid holidays

• Direct deposit