Lead Worker-Janitorial

didlakecareers; Norfolk (VA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health coverage

401(k) retirement plan

Employee Assistance Program (EAP)

Paid time off

Paid holidays

Direct deposit

Job summary

Didlake, Inc. is seeking a Lead Janitor to provide overall supervision of custodial staff on a federal contract. The role ensures high-quality cleaning services, adherence to Didlake procedures, and compliance with safety standards.

The candidate will plan, direct, and inspect cleaning tasks, train staff, and address any issues to maintain consistent service quality on-site. A valid Real ID access and prior supervisory custodial experience are required.

Qualifications

• High school diploma or GED required or equivalent
• One year of relevant custodial/maintenance experience
• Ability to obtain security clearance
• Valid driver's license and reliable transportation may be required
• Access to site requires valid Real ID

Responsibilities

• Provide direction, coordination, evaluation, and supervision of custodial staff
• Plan and direct work per contract requirements and Didlake policies
• Clean and maintain hallways, restrooms, floors, and other areas
• Train staff on equipment use and safety procedures
• Address staff and customer concerns and escalate when needed
• Complete required Didlake training and maintain documentation

Skills

Supervisory experience

Leadership

Teamwork

Education

High school diploma or GED

Equivalent education/experience

Tools

Custodial equipment

Job description

$300 Sign on Bonus to be paid after 90 days of employment

Didlake, Inc. is a non-profit rehabilitation services organization. At Didlake, creating opportunities that enrich the lives of people with disabilities is our mission. Since 1965, Didlake has served thousands of people with significant disabilities by providing training, job placement, employment opportunities, and day support services. We provide rewarding and purposeful work.

Why This Role Matters

The Lead Janitor plays a key role in ensuring high-quality custodial services are delivered in compliance with Federal contract requirements. This position provides daily leadership, coordination, and oversight of custodial staff while upholding Didlake’s mission to create opportunities that enrich the lives of people with disabilities.

What You Will Do

• Provide overall direction, coordination, evaluation, and supervision of custodial staff assigned to the contract.

• Plan, assign, and direct work in accordance with contract requirements, Didlake policies and procedures, and applicable laws.

• Clean hallways, lobbies, lounges, restrooms, corridors, elevator banks, stairways, locker rooms, and other work areas.

• Clean floors using brooms, mops, and powered scrubbing and waxing machines.

• Polish metalwork such as fixtures and fittings.

• Wash windows, door panels, and sills.

• Empty wastebaskets and remove trash.

• Replenish bathroom and floor supplies.

• Assign tasks, issue supplies and equipment, and inspect completed work for quality and compliance with standards.

• Train employees on assigned work, proper use of equipment, supplies, and safety procedures.

• Address employee and customer concerns, resolving issues or referring them to a supervisor as needed.

• Serve as a role model by demonstrating dependability, strong work ethic, business ethics, and professional appearance.

• Foster a positive team environment and support quality performance.

• Complete required paperwork and documentation accurately and timely.

• Act as a good steward of employer and government resources.

• Follow all safety standards and guidelines in the use of equipment and job-related activities.

• Fill in for general cleaning staff as needed.

• Transport teams, supplies, and equipment to worksites as required.

• Complete and maintain all required Didlake training.

What You Bring

• Prior supervisory experience in a custodial or maintenance environment.

• Ability to lead, motivate, and support employees with disabilities.

• Strong sense of responsibility, professionalism, and teamwork.

• Access to the work site for this position requires avalid Real ID.

Education & Experience

• High school diploma or GED, or a combination of education and experience equivalent to graduation from the 12th grade.

• One (1) year of recent, relevant experience in commercial custodial or maintenance services.

Skills & Abilities

• Have a valid driver's license and be insurable under Didlake's automobile policy. Requirements include but are not limited to a minimum of 3 years of licensed driving and being at least 25 years old.

• Ability to pass and maintain a security clearance background check.

• Working knowledge of custodial equipment and chemicals, including scrubbers, blowers, vacuums, and EZ-Go equipment.

• Ability to read simple instructions, distinguish between words and numbers, and communicate verbally and in writing using simple sentences.

• Ability to remind and retrain staff on standard operating procedures and safe equipment use.

• Ability to exercise good judgment in daily responsibilities.

• Knowledge of general cleaning products and equipment.

• High initiative, adaptability, reliability, flexibility, and a positive team-oriented attitude.

Why Join Didlake

• Be part of a mission-driven organization committed to creating meaningful employment opportunities for people with disabilities.

• Work in an inclusive and supportive environment that values teamwork and respect.

• Contribute to important government contracts that serve the community.

• Access opportunities for training, professional growth, and skill development.

• Build a stable and rewarding career while making a positive impact.

Benefits

• Health coverage for you and your family through Medical, Dental, and Vision plans

• 401(k)retirement plan with company match

• To help you manage your work and life needs, we offer an Employee Assistance Program(EAP)

• PTO program with benefits that increase based on tenurewith the company

• Paid sick leave that beginsaccruingupon hire

• Paid holidays

• Direct deposit