Team Leader II: Auto Wash & Customer Growth

Express Wash Concepts; Cleveland (OH); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

401k match up to 4%

Unlimited Wash Club Membership

Paid vacation

Uniforms

Educational reimbursement

Job summary

Express Wash Concepts is hiring a Team Leader II for Clean Express Auto Wash in Cleveland, OH. You will lead daily operations, coach team members, and ensure fast, friendly customer service while promoting our Unlimited Wash Club and premium offerings.

You'll motivate staff, monitor quality, and handle customer escalations. The role emphasizes growth, training, and delivering top-notch car wash experiences in a fast-paced setting.

Qualifications

• High school diploma or equivalent, or current enrollment.
• Previous sales or customer service experience is a plus.
• Ability to work flexible hours, including weekends.
• Positive attitude, willingness to take direction, and a professional appearance.

Responsibilities

• Support the site's facility and operations responsibilities.
• Drive customer service, sales growth, and maintain quality standards as a Team Leader.
• Greet customers and educate about Unlimited Wash Club benefits.
• Lead the team to achieve service standards and address escalations calmly.

Skills

Team leadership

Customer service

Sales growth

Training

Flexible hours

Education

High school diploma or equivalent

Tools

Basic retail equipment

Job description

Express Wash Concepts is hiring a Team Leader II for Clean Express Auto Wash in Cleveland, OH. You will lead daily operations, coach team members, and ensure fast, friendly customer service while promoting our Unlimited Wash Club and premium offerings.

You'll motivate staff, monitor quality, and handle customer escalations. The role emphasizes growth, training, and delivering top-notch car wash experiences in a fast-paced setting.