Team Leader II: Lead Fast-Paced Service Team & Grow
Express Wash Concepts LLC
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Benefits offered by this job
Job summary
Express Wash Concepts LLC in Streetsboro, OH is seeking a Team Leader to coach and guide a team, ensuring exceptional customer service and driving sales growth at our Clean Express Auto Wash location.
You will greet customers, educate them about the Unlimited Wash Club, and oversee quality checks while maintaining safety and a positive team culture. This role offers growth potential and competitive benefits.
Qualifications
- High school diploma or equivalent, or current enrollment.
- Previous sales or customer service experience is a plus.
- Ability to work flexible hours, including weekends.
- Professional appearance and safety guidelines adherence.
- Willingness to lead and support site operations.
Responsibilities
- Lead the team in delivering outstanding customer service, sales growth, and quality standards.
- Greet customers and educate about Unlimited Wash Club.
- Monitor quality control checks and ensure service excellence.
- Address customer escalations calmly and effectively.
- Operate basic retail equipment and understand wash process.
- Foster a positive, collaborative team environment.
- Perform other related duties as required.
Skills
Education
Job description
Express Wash Concepts LLC in Streetsboro, OH is seeking a Team Leader to coach and guide a team, ensuring exceptional customer service and driving sales growth at our Clean Express Auto Wash location.
You will greet customers, educate them about the Unlimited Wash Club, and oversee quality checks while maintaining safety and a positive team culture. This role offers growth potential and competitive benefits.
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