Team Leader—Hospitality, Growth & Guest Experience

Canadian Association of Virtual Assistants (CAVA); State College (Centre County); Sur place; USD 38 000 - 50 000; Plein temps

Avantages offerts par ce poste

Early Wage Access

Health insurance

Dental insurance

Vision insurance

Telemedicine

Pet Insurance

401k enrollment with CAVA contribution

Paid sick leave

Parental leave

Community service leave

Free CAVA meal for every shift worked

Résumé du poste

CAVA is seeking a Team Leader to drive daily restaurant operations, coach team members, and uphold the guest experience with a spirit of hospitality. You will partner with management to ensure standards, training, and service excellence across shifts.

Responsibilities include opening/closing duties, inventory, orders, cash handling, and enforcing food safety. This role offers opportunities for growth within a rapidly expanding brand.

Qualifications

• Work closely with Managers and Team Members to bring the spirit of hospitality to our guests and create quality food
• Coach, develop, and support the cross training of Team Members as our business continues to grow
• Support the overall restaurant experience and execute key duties including but not limited to opening and closing the restaurant, placing food orders, conducting inventory, and cash handling as needed
• Support food safety initiatives and ensure that other Team Members follow proper food safety practices and cleanliness standards
• Model sound decision making and help resolve issues that may arise
• Support deployment practices on your scheduled shift to ensure heightened levels of service interactions with guests, as well as prompt presentation of food orders

Responsabilités

• Lead daily operations and ensure standards are executed across the team
• Promote a positive work environment and uphold guest satisfaction
• Train and mentor Team Members to support growth and consistency
• Coordinate with managers on opening/closing duties, inventory, and cash handling
• Enforce food safety and cleanliness as part of daily routines
• Resolve issues promptly and maintain high service levels during shifts

Connaissances

Hospitality spirit

Team leadership

Guest service

Communication

Decision making

Outils

Cash handling

Description du poste

CAVA is seeking a Team Leader to drive daily restaurant operations, coach team members, and uphold the guest experience with a spirit of hospitality. You will partner with management to ensure standards, training, and service excellence across shifts.

Responsibilities include opening/closing duties, inventory, orders, cash handling, and enforcing food safety. This role offers opportunities for growth within a rapidly expanding brand.