Team Leader

Jack in the Box; Thousand Oaks (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

Jack in the Box in Thousand Oaks is seeking a Team Leader to create a friendly and safe restaurant environment. Responsibilities include training team members on food preparation and ensuring high standards of service and food quality.

The ideal candidate will be certified in all team member position responsibilities and will inspire the team to perform at their best. Join us in providing an exceptional experience for our guests!

Qualifications

• Certified on all team member position responsibilities.
• Experience in a supervisory role in a restaurant setting.
• Ability to motivate and inspire team members.

Responsibilities

• Create a friendly, fun, clean, and safe restaurant environment.
• Train and coach team members on food preparation and safety.
• Ensure guests receive excellent service and food quality.

Skills

Leadership

Food Safety

Team Motivation

Job description

Team Leaders are required to be certified on all of the team member position responsibilities as well as leadership, food safety and supervisory duties.

Leading the Team

Creates a restaurant environment that is friendly, fun, clean and safe. Treats all team members with care and respect; motivates and inspires team members to achieve high performance. Provides feedback and recognizes team members. Ensures team members have clean uniforms. Informs management of potential team member issues. Covers positions while giving breaks. Responsible for ensuring all team members receive legal breaks.

Leading the Delivery of Food

• Trains and coaches team members on workstation operations to cook, prepare, and package food.
• Ensures that the build-to charts are used correctly.
• Ensures that all activities are in compliance with JIB procedures, systems, standards, and food safety.
• Completes the Food Safety Checklist (FSC) and follows up on any items for follow-up/resolution from the previous shift.

Leading the Delivery of Service

• Ensures that guests receive an exceptional experience by performing quality team member training and holding the restaurant team accountable for consistently delivering excellent guest service and food quality.
• Ensures that the Workstation Daily Planners are followed by the team members.
• Maintains visibility and interacts with guests.
• Responds to guest concerns and complaints in a positive and professional manner; ensures positive resolutions.