Team Leader

Jack in the Box; Pasadena (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

JIB Ocean View Foods Inc in Pasadena, California is seeking Team Leaders to ensure a friendly and efficient restaurant environment. The role includes training team members, overseeing food safety procedures, and maintaining guest satisfaction.

Responsibilities involve supervising team members, providing feedback, and ensuring operational compliance. A passionate leader who can motivate others and foster a positive culture is essential for this position.

Qualifications

• Certified on all team member position responsibilities.
• Strong understanding of food safety standards.
• Ability to motivate and inspire team members.

Responsibilities

• Create a friendly, fun, clean, and safe environment.
• Train and coach team members for food preparation.
• Provide excellent guest service and manage team accountability.

Skills

Team leadership

Food safety knowledge

Supervisory skills

Guest service

Job description

Team Leaders are required to be certified on all of the team member position responsibilities as well as leadership, food safety and supervisory duties.

Leading the Team

Creates a restaurant environment that is friendly, fun, clean and safe

Treats all team members with care and respect; motivates and inspires team members to achieve high performance

• Provides feedback and recognizes team members
• Ensures team members have clean uniforms
• Informs management of potential team member issues
• Covers positons while giving breaks
• Resposible for ensuring all team members recieve legal breaks

Leading the Delivery of Food

Trains and coaches team members on workstation operations to cook, prepare, and package food

Ensures that the build-to charts are used correctly

Ensures that all activities are in compliance with JIB procedures, systems, standards, and food safety

Completes the Food Safety Checklist (FSC) and follows up on any Items for Follow-up/Resolution from the previous shift

Leading the Delivery of Service

Ensures that guests receive an exceptional experience by performing quality team member training and holding the restaurant team accountable for consistently delivering excellent guest service and food quality

Ensures that the Workstation Daily Planners are followed by the team members

• Maintains visibility and interacts with guests
• Responds to guest concerns and complaints in a positive and professional manner; ensures positive resolutions