Team Leader

Tractor Supply Company; Lenoir (NC); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player seeks a Team Leader to assist in delivering exceptional customer service and operational excellence. This role involves training team members, maintaining safety standards, and ensuring a productive work environment. Ideal candidates will have a background in retail or farming and possess strong interpersonal skills. Join a team that values hard work and dedication, and help create a legendary experience for customers every day. If you are adaptable and service-oriented, this opportunity is perfect for you.

Qualifications

• Experience in retail, farming, or ranching preferred.
• Must have a valid driver’s license and be at least 18.

Responsibilities

• Assist Store Manager with operational and sales objectives.
• Deliver Legendary Customer Service and uphold safety standards.

Skills

Customer Service

Retail Knowledge

Supervisory Skills

Basic Computer Skills

Interpersonal Skills

Education

High School Diploma or Equivalent

Job description

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The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. They promote a safe and productive work environment and train Team Members on policies and procedures.

Do you love the life out here and want to share it with others? At Tractor Supply, we strive to make the life out here better each day for our neighbors and our teams.

Essential Duties and Responsibilities (Min 5%)

You should be available, flexible, adaptable, and service-oriented. Key responsibilities include:

• Maintaining regular and predictable attendance.
• Working scheduled shifts, including varied hours, days, nights, weekends, and overtime as needed.
• Upholding safety and productivity standards by following policies.
• Delivering Legendary Customer Service through GURA: Greet, Uncover needs, Recommend solutions, and Add value.
• Performing duties such as merchandising, opening/closing, banking, assessing store conditions, organizing workflows, merchandise recovery, price changes, resolving customer issues, adhering to loss prevention, communicating responsibilities, operating cash registers, assisting team members, caring for poultry, operating forklifts and balers, and completing documentation.
• Performing other duties as assigned.

Required Qualifications

Experience: Retail, farming, ranching, pet/equine, or welding knowledge preferred. Supervisory experience is a plus. Must be at least 18 and have a valid driver’s license.

Education: High school diploma or equivalent preferred, but not required. Ability to read, write, and count accurately is essential.

Preferred skills and abilities

Basic computer skills, strong interpersonal skills, ethical conflict resolution, and ability to perform core responsibilities effectively.

Working Conditions

• Mostly indoor with moderate noise; outdoor work possible in adverse weather.
• Shifts generally range from 4 to over 8 hours.
• Maintain safety standards and work in various environments.

Physical Requirements

• Ability to lift up to 50 pounds, push/pull heavy loads with equipment, and operate store equipment.
• Frequent standing, kneeling, twisting, and climbing.
• Ability to communicate effectively and handle birds/poultry.

Disclaimer

This description provides an overview and is not exhaustive. All duties should be performed as assigned by a supervisor.