Team Leader

Tractor Supply Company; Culpeper (VA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Team Leader to enhance the customer experience and support store operations. This role involves assisting management in achieving sales and merchandising goals while ensuring a safe and productive environment for team members and customers. Ideal candidates will have retail experience and strong interpersonal skills. The position offers a chance to contribute to a team that values well-being and success, with a commitment to providing exceptional service. Join a company that believes in making a positive impact in the community and offers comprehensive benefits to support its team members.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Parental Leave

Tuition Reimbursement

Family Planning Resources

Qualifications

• Retail experience and/or knowledge in farming, ranching, or welding preferred.
• Must be at least 18 years old with a valid driver’s license.

Responsibilities

• Assist Store Manager with operational and merchandising objectives.
• Deliver Legendary Customer Service and uphold safety standards.

Skills

Retail Experience

Customer Service

Interpersonal Skills

Problem Solving

Education

High School Diploma or Equivalent

Tools

Forklifts

Job description

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The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures.

Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.

Essential Duties and Responsibilities

It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.
• Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.
• Deliver Legendary Customer Service through GURA:
  • Greet the Customer.
  • Uncover Customer’s Needs & Wants.
  • Recommend Product Solutions.
  • Ask to Add Value & Appreciate the Customer.
• The Team Leader is required to perform a combination of duties during 95% of their day, including executing merchandising activities, performing opening/closing procedures, transporting deposits, assessing store conditions, organizing workflow, merchandise recovery, participating in freight processes, price changes, resolving customer issues, adhering to loss prevention standards, communicating with team members, operating cash registers, assisting with policy application, ensuring poultry safety, operating equipment like forklifts and balers, completing documentation, and obtaining necessary licenses or certifications.

May be required to perform other duties as assigned.

Required Qualifications

Experience: Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience is preferred. Must be at least 18 years old and possess a valid driver’s license.

Education : High school diploma or equivalent is preferred but not required. Ability to read, write, and count accurately is essential.

Preferred knowledge, skills or abilities

Basic computer skills, strong interpersonal skills, ability to resolve issues ethically and with minimal conflict, and ability to perform all responsibilities of Team Members.

Working Conditions

• Generally indoor environment with moderate noise.
• Work shifts vary, generally no less than 4 hours, may exceed 8 hours.
• Promote safety and adhere to safety guidelines.
• Work on hard surfaces, with adequate lighting and temperature.
• Ability to work outdoors in adverse weather conditions.

Physical Requirements

• Move and transfer merchandise weighing up to 50 pounds.
• Push and pull merchandise up to 2,000 pounds with proper equipment.
• Lift or reach merchandise overhead occasionally.
• Stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders frequently.
• Move throughout the store during entire shift.
• Operate all necessary store equipment.
• Read, write, and count accurately.
• Communicate effectively with team members and customers.
• Handle contact with birds/poultry.
• Complete required training and certifications, including propane dispensing if applicable.
• Travel as needed and operate a vehicle for business purposes.

Disclaimer

This job description provides an overview of responsibilities and is not exhaustive. All duties should be performed as assigned by your supervisor.

Company Info

At Tractor Supply and Petsense, our Team Members are key to our success. We offer a comprehensive benefits package including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Benefits vary by role and eligibility.

Already a Team Member?

You must apply or refer a friend through our internal portal.

Our Mission and Values guide our culture and decision-making. We believe in managing your time for success and supporting your well-being. Your opportunity is Out Here at Tractor Supply and Petsense.