Team Leader

Chick-fil-A; Chesapeake (VA); On-site; USD 42,000 - 54,000; Full time

Job summary

Chick-fil-A in Chesapeake, VA is seeking a Team Leader to oversee daily restaurant operations and drive excellence in food quality and guest service. You will coach team members, model urgency and attention to detail, and ensure lean, clean, and compliant restaurant standards while adapting to changing priorities and shifting demands.

This role requires strong leadership, effective communication, and the ability to train, develop, and recognize high performers while maintaining a welcoming, safe

Responsibilities

• Manage overall operations to ensure guests receive excellent service.
• Find, train, develop and recognize the best people.
• Demonstrate a passion for food quality and safety; maintain clean, organized environment.
• Adjust to multiple demands and shifting priorities.

Skills

Leadership

Coaching

Customer service

Food safety

Job description

The Team Leader is responsible for

• Always delivering crave-able food, in a timely manner, that meets or exceeds Chick-fil-A Quality Requirements
• Coaching the behaviors of all Team Members.

Those behaviors include:

• Sense of Urgency that creates surprisingly fast Speed of Service
• Attention to detail that ensures preparation and production procedures are followed
• Execution of systems that ensure a refreshingly clean environment
• Maintaining a work environment that ensures and promotes food safety
• Vigilant attention to the organization and appearance of the restaurant

As a Restaurant Leader you will:

• Demonstrate a passion for the business and managing the overall operations
• Find, train, develop and recognize the best people
• Manage daily activities to ensure guests receive excellent customer service
• Demonstrate a strong awareness and concern for food quality and safety
• Adjust to multiple demands and shifting priorities

Behavior Characteristics:

• Work a maximum of up to forty hours per week in the restaurant
• Focus on systematically and effectively communicating all goals and success factors to Team Members
• Combine critical thinking and practical leadership to create a culture of innovation
• Effectively coach and give direction
• Intentionally and methodically grow and nurture relationships with the staff
• Be able to connect with a multicultural team
• Enthusiastically and passionately lead the team

Additional Responsibilities:

• Inventory management
• End-of-Month counts and input
• Effective & efficient ordering
• Maintaining a LEAN production environment
• Coaching, evaluating, and providing accountability for all Team Members
• Ensure all necessary preventative maintenance and cleaning on a per set schedule.

Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.