Kitchen Shift Lead

Chick-fil-A; Sparks (NV); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading food service company is seeking a Kitchen Shift Lead in Sparks, Nevada. In this role, you will ensure food quality and safety while coaching a diverse team in a fast-paced environment. Responsibilities include managing kitchen operations, demonstrating effective leadership, and fostering relationships with team members. If you have a passion for excellent service and a keen attention to detail, this position offers a unique opportunity in the culinary field.

Qualifications

• Ability to manage a team and ensure excellent customer service.
• Experience in maintaining a clean and safe kitchen environment.
• Skill in training and developing team members.

Responsibilities

• Deliver quality food in a timely manner.
• Coach Team Leaders and Team Members in the Kitchen.
• Manage daily operations and ensure food safety.
• Adjust to multiple demands and shifting priorities.
• Lead a multicultural team effectively.

Skills

Coaching skills

Attention to detail

Strong awareness for food quality

Effective communication

Critical thinking

Job description

The Kitchen Shift Lead is responsible for

• Always delivering crave-able food, in a timely manner, that meets or exceeds Chick-fil-A Quality Requirements
• Coaching the behaviors of all Team Leaders and Team Members who work in the Kitchen.

Those behaviors include:

• Sense of Urgency that creates surprisingly fast Speed of Service
• Attention to detail that ensures preparation and production procedures are followed
• Execution of systems that ensure a refreshingly clean environment
• Maintaining a work environment that ensures and promotes food safety
• Vigilant attention to the organization and appearance of the kitchen

As a Restaurant Leader you will:

• Demonstrate a passion for the business and managing the overall operations
• Find, train, develop and recognize the best people
• Manage daily activities to ensure guests receive excellent customer service
• Demonstrate a strong awareness and concern for food quality and safety
• Adjust to multiple demands and shifting priorities

Behavior Characteristics:

• Work 30-40 hours per week in the restaurant based on PT or FT status
• Allocate at least two hours per week to planning
• Focus on systematically and effectively communicating all Kitchen related goals and success factors to Team Members
• Combine critical thinking and practical leadership to create a culture of innovation
• Effectively coach and give direction
• Intentionally and methodically grow and nurture relationships with the staff
• Be able to connect with a multicultural team
• Align hiring, training, daily practices and evaluation practices with the Vision of the organization and the Thematic Goal for the year
• Enthusiastically and passionately lead the Kitchen team

Additional Responsibilities:

• Effective & efficient kitchen systems
• Maintaining a LEAN production environment
• Coaching, evaluating, and providing accountability for all kitchen Team Members
• Troubleshooting and repairing equipment and facilities
• Ensure all necessary preventative maintenance and cleaning on a per set schedule.

Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.