Team Leader

Moe's; Chattanooga (TN); Hybrid; USD 17,000 - 25,000; Full time

Job summary

Moe's Franchise in Chattanooga, TN is seeking a Team Leader to help run daily restaurant operations on-site. You will supervise shifts, support both front and back of house, and help manage labor costs while delivering high standards of food quality, service, cleanliness, and safety.

You will train staff, handle guest comments or complaints, ensure cash handling procedures are followed, and step in for management when needed to open or close the restaurant.

Qualifications

• Must have a High School Diploma or equivalent.
• Prior experience in quick-service or restaurant supervision preferred.
• Ability to train new hires and maintain standards.

Responsibilities

• Provide supervision during assigned shifts.
• Ensure a positive experience for guests and teammates.
• Manage both FOH and BOH shift responsibilities and labor costs.
• Monitor speed of service to ensure guest satisfaction.
• Assist with guest comments and complaints.
• Supervise daily shifts to uphold standards of quality and cleanliness.
• Assist in ongoing training of team members and new hires.
• Enforce uniform policy and standards.
• Open and close the restaurant in the absence of upper management.

Skills

Supervision

Guest service

Team leadership

Cash handling

Labor cost control

Education

High School Diploma

Job description

# Team Leader* English## Job Description**Position Overview:** The Team Leader contributes to the success of the company through assisting in the daily operations of the restaurant. The Team Leader’s responsibility is to assist in directing the operation of the restaurant in the absence of the General Manager and/or Assistant Manager while maintaining the highest standards of food quality, service, cleanliness, safety, and sanitation. The Team Leader is also responsible for handling issues with team members, food suppliers, and guests directly then escalates them to the General Manager/Assistant Manager when necessary.**Key Areas of Responsibility:*** The ability to provide supervision during assigned shifts.* Provides team members, and guests with a positive experience and atmosphere.* Manages both FOH and BOH shift responsibilities to help manage daily labor controls and costs as assigned by management.* Monitors speed of service to ensure a positive guest experience.* Assists with guest comments and complaints.* Supervises daily shifts to ensure company standards, product quality, and cleanliness are maintained.* Assists in the ongoing training of team members, including new hires as well as existing staff to make certain company procedures and processes are followed.* Helps encourage adherence to uniform policy and standards.* Ensures proper cash handling procedures are followed.* Opens and closes the restaurant in the absence of upper management.All other duties as assigned by management.**Job Type**: Hourly**Education**: High School Diploma or equivalentHi! I'm Olivia, your personal Moe's Franchise job assistant. Thank you for your interest. We are looking for great talent for many types of jobs.Olivia said, Hi! I'm Olivia, your personal Moe's Franchise job assistant. Thank you for your interest. We are looking for great talent for many types of jobs.Olivia said,