Team Lead: Guest Experience & Team Growth

CAVA - Arcadia; Phoenix (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Early Wage Access

Health, Dental, Vision, Telemedicine,

401k enrollment with CAVA contribution

Paid sick leave, parental leave, and社区

FREE CAVA Meal for every shift worked

Job summary

CAVA in Phoenix, AZ is seeking a Team Leader to help us serve Mediterranean-inspired cuisine with warmth and hospitality. You will guide a diverse team, model our core values, and ensure daily operations run smoothly from shift start to close.

This role emphasizes coaching, inventory management, food safety, opening and closing duties, and delivering outstanding guest experiences. You’ll collaborate with managers to promote a positive work environment and growth for teammates.

Qualifications

• Lead the team to deliver hospitality and quality food.
• Coach and cross-train Team Members as the business grows.
• Support opening and closing duties, inventory, and cash handling.
• Uphold food safety and cleanliness standards.
• Make decisions to ensure timely service and guest satisfaction.

Responsibilities

• Lead daily team operations and guest service.
• Delegate routines and ensure standards are met.
• Train and develop Team Members on roles and safety.
• Oversee opening/closing duties, inventory, and cash handling.
• Support food safety practices and cleanliness.

Skills

Team leadership

Customer service

Cross-training

Food safety

Operations support

Job description

CAVA in Phoenix, AZ is seeking a Team Leader to help us serve Mediterranean-inspired cuisine with warmth and hospitality. You will guide a diverse team, model our core values, and ensure daily operations run smoothly from shift start to close.

This role emphasizes coaching, inventory management, food safety, opening and closing duties, and delivering outstanding guest experiences. You’ll collaborate with managers to promote a positive work environment and growth for teammates.