Team Lead - Guest Experience & Team Coach

Crisp & Green; Southlake (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

CRISP & GREEN is seeking a talented Service Lead to join our team. As Team Leads, you will be the role model amongst our team and maintain our crisp standards in regards to food safety and quality.

You will be a mentor, coach, and leader that our teams will want to emulate. We see the Team Leaders as an absolutely vital role in our continued success and growth as a company Provide peer-to-peer training, onboard new hires, and reinforce skill development.

Qualifications

• Minimum 6 months restaurant experience (fast-casual or QSR preferred).
• Completion of Steele Brands’ Team Lead Training program.
• Strong communication and teamwork skills.

Responsibilities

• Provide peer-to-peer training and coaching to Team Members.
• Assist in onboarding new hires and reinforcing skill development.
• Support shift execution under direct supervision of the GM/AGM or Certified Team Lead.
• Maintain food safety, cleanliness, and operational standards.
• Model exceptional hospitality and assist with guest interactions, escalating complex issues to management.
• Foster a positive team environment by modeling Steele Brands’ values of wellness, integrity, and hospitality.
• Support communication between Team Members and management.

Skills

Team Leadership

Communication

Teamwork

Peer Coaching

Adaptability

Job description

CRISP & GREEN is seeking a talented Service Lead to join our team. As Team Leads, you will be the role model amongst our team and maintain our crisp standards in regards to food safety and quality.

You will be a mentor, coach, and leader that our teams will want to emulate. We see the Team Leaders as an absolutely vital role in our continued success and growth as a company Provide peer-to-peer training, onboard new hires, and reinforce skill development.