Restaurant Team Lead: Inspire Guests & Coach Teams

Crisp & Green; Madison (WI); On-site; USD 23,000 - 28,000; Full time

Job summary

Crisp & Green is seeking a motivated Service Lead to guide our team in delivering exceptional guest experiences. You will mentor the staff, coach peers, and help maintain food safety and quality across shifts.

As a Team Lead, you will reflect the Crisp & Green standard with strong communication and teamwork, supporting a fast-paced environment and ongoing development through training programs. This is an on-site position with tip-based earnings potential.

Qualifications

• Minimum 6 months restaurant experience (fast-casual or QSR preferred).
• Completion of Steele Brands’ Team Lead Training program.
• Strong communication and teamwork skills.

Responsibilities

• Provide peer-to-peer training and coaching to Team Members.
• Assist in onboarding new hires and reinforcing skill development.
• Support shift execution under direct supervision of the GM/AGM or Certified Team Lead.
• Maintain food safety, cleanliness, and operational standards.
• Model exceptional hospitality and assist with guest interactions, escalating complex issues to management.
• Foster a positive team environment by modeling the company’s values of wellness, integrity, and hospitality.
• Support communication between Team Members and management.

Skills

Restaurant experience

Team Lead Training

Communication

Teamwork

Job description

Crisp & Green is seeking a motivated Service Lead to guide our team in delivering exceptional guest experiences. You will mentor the staff, coach peers, and help maintain food safety and quality across shifts.

As a Team Lead, you will reflect the Crisp & Green standard with strong communication and teamwork, supporting a fast-paced environment and ongoing development through training programs. This is an on-site position with tip-based earnings potential.